Retail Sales Consultant

Placements24; East London; Hybrid; ZAR 180,000 - 240,000; Full time

Benefits offered by this job

Commission & bonuses

Employee discounts

Sales training & career development

Medical aid

Retirement fund

Job summary

Placements24 is seeking a polished Retail Sales Consultant for their East London store. You will engage customers, share expert product knowledge, and drive sales through personalized consultations to ensure a seamless shopping experience.

The role involves in-store service with potential hybrid online interactions, a strong emphasis on meeting sales targets, and a passion for the brand. A positive, proactive attitude and weekend availability are valued.

Qualifications

• Previous experience in a sales/customer-facing retail role.
• Strong communication, interpersonal, and active listening skills.
• Proven track record of meeting sales targets.
• Ability to learn new product lines quickly.
• Positive attitude and proactive customer engagement.

Responsibilities

• Engage customers in a friendly and professional manner, building rapport and trust.
• Provide detailed product information, features, and benefits to assist customer purchasing decisions.
• Conduct personalized sales consultations to meet individual customer needs.
• Process sales transactions efficiently and accurately using the POS system.
• Maintain visual merchandising standards and ensure product displays are appealing.
• Assist with stock management, including receiving and replenishment.

Skills

Customer service

Sales targets

Interpersonal skills

Product knowledge

Flexibility

Job description

About the Role

Our client is seeking a polished and driven Retail Sales Consultant to join their team in East London. This role is focused on providing expert product knowledge, exceptional customer service, and driving sales through personalized consultations. You will engage with customers to understand their needs, recommend suitable products, and ensure a seamless shopping experience, both in-store and potentially through hybrid online interactions. The ideal candidate possesses strong interpersonal skills, a passion for the brand's offerings, and a proven ability to meet sales targets. This is an exciting opportunity to represent a leading brand in a dynamic retail environment in East London.

Key Responsibilities

• Engage customers in a friendly and professional manner, building rapport and trust.
• Provide detailed product information, features, and benefits to assist customer purchasing decisions.
• Conduct personalized sales consultations to meet individual customer needs.
• Process sales transactions efficiently and accurately using the POS system.
• Maintain visual merchandising standards and ensure product displays are appealing.
• Assist with stock management, including receiving and replenishment.

Requirements

• Previous experience as a Sales Consultant or in a similar customer-facing retail role.
• Excellent communication, interpersonal, and active listening skills.
• Proven track record of achieving sales targets.
• Strong product knowledge and the ability to quickly learn new product lines.
• A positive attitude and a proactive approach to customer engagement.
• Flexibility to work shifts, including weekends and public holidays.

Benefits

• Competitive annual salary plus commission and performance bonuses.
• Generous employee discounts on products.
• Opportunities for sales training and career advancement.
• Medical aid and retirement fund options available.
• A professional and collaborative retail environment in East London.