Retail Sales Associate - Department Specialist

Placements24; Centurion; On-site; ZAR 55,000 - 96,000; Full time

Benefits offered by this job

Staff discounts

Training and development

Friendly team environment

Job summary

Placements24 is seeking an enthusiastic Retail Sales Associate for a bustling Centurion store in Gauteng. You will provide expert product information and friendly service to help customers find what they need and complete purchases.

You will maintain in-depth knowledge of the department’s products, assist with stock, and ensure the sales floor is clean and well-presented. The role requires flexibility to work weekends and holidays and the ability to meet sales targets.

Qualifications

• Previous experience in a customer-facing retail role.
• Excellent communication and interpersonal skills.
• Interest in product categories (electronics, fashion, home goods).
• Availability to work weekends and public holidays.

Responsibilities

• Engage customers and provide product information.
• Assist with locating products and making purchasing decisions.
• Achieve individual sales targets and contribute to store goals.
• Maintain knowledge of new arrivals and promotions.
• Operate the POS system for transactions.
• Keep sales floor clean and well-presented.
• Assist with stock management and replenishment.

Skills

Customer service

Communication skills

Sales aptitude

Teamwork

POS familiarity

Tools

POS systems

Job description

About the Role

Our client is seeking an enthusiastic and knowledgeable Retail Sales Associate , specializing in a specific department, to join their bustling store in Centurion, Gauteng . This role is vital for providing expert advice and exceptional service to customers, driving sales through product knowledge and engagement. The ideal candidate will have a genuine passion for the products offered and a knack for connecting with customers to understand their needs. You will be responsible for creating a positive shopping experience, managing stock within your department, and contributing to the overall success of the store. This is a fantastic opportunity for individuals passionate about retail and customer interaction to work in a dynamic environment in Centurion, Gauteng .

Key Responsibilities

• Engage customers in a friendly and helpful manner, providing product information and recommendations.
• Assist customers in locating products and making purchasing decisions.
• Achieve individual sales targets and contribute to overall store sales goals.
• Maintain a high level of product knowledge for the assigned department, staying updated on new arrivals and promotions.
• Ensure the sales floor is clean, organized, and well-presented, with products neatly displayed.
• Assist with stock management, including receiving, unpacking, and replenishing merchandise.
• Handle customer inquiries, issues, and returns professionally.
• Operate the point-of-sale (POS) system accurately for transactions.
• Participate in store meetings and training sessions.
• Contribute to a positive and collaborative team environment.

Requirements

• Previous experience in a customer-facing retail role is highly desirable.
• Excellent communication and interpersonal skills.
• A genuine interest in and knowledge of specific product categories (e.g., electronics, fashion, home goods).
• Strong sales aptitude and a results-oriented mindset.
• Ability to work independently and as part of a team.
• Basic understanding of inventory management and merchandising principles.
• Familiarity with POS systems.
• Enthusiasm, a positive attitude, and a willingness to learn.
• Availability to work flexible hours, including weekends and public holidays, in Centurion, Gauteng .
• A commitment to providing outstanding customer service.

Benefits

• Competitive hourly wage and potential for sales commissions.
• Staff discounts on a variety of products.
• Opportunities for training and skill development in sales techniques and product knowledge.
• A friendly and supportive work environment.
• Potential for advancement to senior sales or supervisory roles.
• Exposure to a diverse customer base.
• Work within a well-established retail brand in Centurion .
• Regular performance feedback and coaching.