Retail Sales Associate - Customer Experience Pro

adidas; Johannesburg; On-site; ZAR 134,000 - 201,000; Full time

Job summary

adidas Johannesburg is seeking a dynamic Retail Sales Associate to deliver outstanding customer service, drive sales and uphold store policies. You will greet shoppers, advise on products, and maintain a neat, inviting environment.

You will assist with stock replenishment, cash transactions, POS operations, visual merchandising, and general housekeeping, aiming to meet and exceed store goals while protecting company assets.

Qualifications

• Matric certificate and 2–4 years in retail.
• Ability to deliver excellent customer service.
• Strong selling and communication skills.

Responsibilities

• Provide adidas-level service to customers.
• Process sales transactions (cash, card, etc.).
• Assist with product flow from stockroom to sales floor.
• Support display setup and stock replenishment per store plans.
• Safeguard store assets and reduce shrinkage.
• Greet customers and help them find products.
• Operate the POS system and follow store policies.
• Strive to meet or exceed store sales goals.

Skills

Excellent customer service

Meeting sales goals

Selling to customer needs

People skills

High energy levels

Education

Matric certificate

Job description

adidas Johannesburg is seeking a dynamic Retail Sales Associate to deliver outstanding customer service, drive sales and uphold store policies. You will greet shoppers, advise on products, and maintain a neat, inviting environment.

You will assist with stock replenishment, cash transactions, POS operations, visual merchandising, and general housekeeping, aiming to meet and exceed store goals while protecting company assets.