Retail Sales Associate - Centurion

Adidas; Cape Town; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Adidas is seeking a proactive Retail Associate in Cape Town to deliver outstanding service and drive sales. You will assist customers, process transactions, and help with stock flow and merchandising.

Maintaining store standards and asset security is essential, along with using the POS system and contributing to a high-energy team environment. The role requires a Matric certificate and 2–4 years of retail experience, with a passion for sports fashion and customer satisfaction.

Qualifications

• Matric certificate and 2–4 years of retail experience.
• Strong customer service and sales focus.
• Ability to meet sales goals and work well with customers.

Responsibilities

• Ensures adidas service level for every customer.
• Process regular sales transactions including cash, credit, etc.
• Assist product flow from stockroom to sales floor as needed.
• Maintain store assets and security to reduce shrinkage.
• Develop store displays and follow management guidance.
• Learn and use the point-of-sale system with accuracy.
• Describe products to customers to boost sales and meet targets.
• Greet customers and help them find the right product; may greet at the door.
• Maintain general housekeeping standards.

Skills

Excellent customer service

Meeting sales goals

Selling to customer needs

People skills

High energy levels

Education

Matric certificate

Job description

PURPOSE & OVERALL RELEVANCE FOR THE ORGANIZATION:

• Assist management in day-to-day store maintenance while providing excellent service and observing and maintaining all store policies and procedures.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Includes the following. Other duties may be assigned.

• Ensures the highest level of adidas service is given to each customer.

• As needed, completes any regular sales transactions involving cash, credit, checks, etc.

• Involved indirectly with ticketing of products as well as checking paperwork against items received.

• Assists in product flow from stockroom to sales floor on a fill in basis.

• Ensure that Company assets and stock is always secured in order to alleviate shrinkage.

• Assists in the development of displays of merchandise or follow suggestions or schedules provided by the store management team.

• Attain proficiency with the point-of-sale system by acquiring system utilization skills. Ensure integrity is maintained through attention to policy and procedure.

• Uses selling techniques such as add on sales and describing technical information to customers to enhance salesmanship and reach store and position sales goals.

• Greets customers in the store and assists them in finding the right product. Occasionally, serves primarily as a Greeter at the front door during busy workdays.

• Maintaining general housekeeping standards

• Safekeeping of Company assets

KNOWLEDGE, SKILLS AND ABILITIES:

• Excellent customer service

• Meeting sales goals

• Selling to customer needs

• People skills

• High energy levels

REQUISITE EDUCATION AND EXPERIENCE:

• Matric certificate

• 2 - 4 years of retail experience