Customer-Centric Retail Associate & POS Specialist

Adidas; Cape Town; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Adidas is seeking a proactive Retail Associate in Cape Town to deliver outstanding service and drive sales. You will assist customers, process transactions, and help with stock flow and merchandising.

Maintaining store standards and asset security is essential, along with using the POS system and contributing to a high-energy team environment. The role requires a Matric certificate and 2–4 years of retail experience, with a passion for sports fashion and customer satisfaction.

Qualifications

• Matric certificate and 2–4 years of retail experience.
• Strong customer service and sales focus.
• Ability to meet sales goals and work well with customers.

Responsibilities

• Ensures adidas service level for every customer.
• Process regular sales transactions including cash, credit, etc.
• Assist product flow from stockroom to sales floor as needed.
• Maintain store assets and security to reduce shrinkage.
• Develop store displays and follow management guidance.
• Learn and use the point-of-sale system with accuracy.
• Describe products to customers to boost sales and meet targets.
• Greet customers and help them find the right product; may greet at the door.
• Maintain general housekeeping standards.

Skills

Excellent customer service

Meeting sales goals

Selling to customer needs

People skills

High energy levels

Education

Matric certificate

Job description

Adidas is seeking a proactive Retail Associate in Cape Town to deliver outstanding service and drive sales. You will assist customers, process transactions, and help with stock flow and merchandising.

Maintaining store standards and asset security is essential, along with using the POS system and contributing to a high-energy team environment. The role requires a Matric certificate and 2–4 years of retail experience, with a passion for sports fashion and customer satisfaction.