Retail Sales Assistant - Customer Service Pro

Clicks Group Limited; Cape Town; On-site; ZAR 150,000 - 190,000; Full time

Job summary

Unicare in Parklands, Cape Town, is seeking a Sales Assistant for the Front Shop Team at the 24hr Pharmacy. You will provide knowledgeable service to maximise sales and build customer loyalty.

Key duties include assisting customers, restocking, stock rotation, receiving deliveries, and maintaining clean displays. Flexibility for shifts from early morning to late evening is required, with potential night shifts as rostered.

Qualifications

• Retail/FMCG background
• Knowledge of customer service excellence
• Strong customer orientation
• Following instructions and procedures
• Delivering results and meeting customer expectations
• Working with people
• Coping with pressures and setbacks

Responsibilities

• Assist customers on the shop floor with product queries and directions
• Restock shelves and maintain clean, orderly displays
• Monitor product expiry dates and ensure rotation of stock
• Support in receiving and unpacking deliveries
• Work closely with all other departments to ensure efficient store operations
• Uphold high standards of customer service at all times
• Handle customer queries promptly and professionally
• Keep up to date with promotions

Skills

Retail experience

Customer service

Teamwork

Communication

Problem solving

Adaptability

Following procedures

Education

Maths 50%

English 50%

Job description

Unicare in Parklands, Cape Town, is seeking a Sales Assistant for the Front Shop Team at the 24hr Pharmacy. You will provide knowledgeable service to maximise sales and build customer loyalty.

Key duties include assisting customers, restocking, stock rotation, receiving deliveries, and maintaining clean displays. Flexibility for shifts from early morning to late evening is required, with potential night shifts as rostered.