Sales Assistant - Unicare SchuinVilla

Clicks Group Limited; Gqeberha; On-site; ZAR 90,000 - 130,000; Full time

Job summary

Unicare in Gqeberha (Port Elizabeth) seeks a Sales Assistant for the 24hr Pharmacy front shop. You will provide knowledgeable service to maximise sales and loyalty, assist customers with product queries, restock displays, rotate stock and support deliveries.

Role requires prior retail/customer service experience and may include shifts from early morning to late evening; night work could be required. Training provided in a busy retail environment.

Qualifications

• Experience in retail, sales or customer service in a retail/FMCG store operations environment (essential)
• Desirable: Maths 50% and English 50%

Responsibilities

• Assist customers on the shop floor with product queries and directions
• Restock shelves and maintain clean, orderly displays
• Monitor product expiry dates and ensure rotation of stock
• Support in receiving and unpacking deliveries
• Work closely with all other departments to ensure efficient store operations
• Uphold high standards of customer service at all times
• Handle customer queries promptly and professionally
• Keep up to date with promotions

Job description

Are you passionate about customer service and interested in an exciting opportunity?!Unicare is looking for a Sales Assistant to join the Front shop Team. This role will be based in the 24hr Pharmacy in SchuinVilla, Gqeberha (Port Elizabeth).

Purpose:

To offer exceptional service to all customers by providing knowledgeable service in order to maximise sales and build customer loyalty.

Job Objectives:

• Assist customers on the shop floor with product queries and directions
• Restock shelves and maintain clean, orderly displays
• Monitor product expiry dates and ensure rotation of stock
• Support in receiving and unpacking deliveries
• Work closely with all other departments to ensure efficient store operations
• Uphold high standards of customer service at all times
• Handle customer queries promptly and professionally
• Keep up to date with promotions

Minimum Educational Requirements:

Education:

• Desirable: Maths 50% and English 50%

Experience:

• Previous retail, sales or customer service experience in a customer facing role within a retail/FMCG store operations environment (essential)

Job related knowledge and skills:

• Retail/FMCG background
• Knowledge of customer service excellence
• Strong customer orientation
• Following instructions and procedures
• Delivering Results and Meeting Customer Expectations
• Working with people
• Coping with Pressures and Setbacks

Ps. This role is expected to work shifts between 7am and 11pm daily, as per a roster.

May be required to work throughout the night.