Retail Sales Agent

Watershed Consulting; Pretoria; Vor Ort; ZAR 100.000 - 145.000; Vollzeit

Zusammenfassung

Watershed Consulting in Parktown, Gauteng, is seeking three Retail Sales Agents on a permanent basis. You will connect with prospective learners via calls and digital channels, assess needs, and guide learners to suitable qualifications, while building and maintaining a vibrant sales pipeline.

The role requires front-line customer service experience, strong communication, and proficiency with digital platforms and Office tools. Start date is ASAP, with two interviews in the selection process.

Qualifikationen

• Bachelor of Commerce (BCom) or Bachelor of Business Administration (BBA).
• Proven frontline customer service experience.
• Confidence using digital platforms, Microsoft Office and business software.
• Clear, engaging communication, professional telephone etiquette and presentation skills.
• The initiative to find opportunities, solve problems creatively and follow through.
• Good organisation, effective time management and a sense of urgency.

Aufgaben

• Connect with prospective learners through inbound and outbound calls and across digital platforms.
• Understand their needs, explain options and guide toward a suitable qualification.
• Generate leads, pursue new business and build a sales pipeline.
• Keep accurate CRM records, manage follow-ups and contribute to sales reporting.
• Assist with account enquiries, payment follow-ups, invoices and credit notes.
• Help develop and implement marketing strategies that grow awareness, engagement and enquiries.
• Review online course content for quality and consistency.
• Work closely with the team to keep service standards high and sales activity moving.

Kenntnisse

Customer service

Digital platforms

Microsoft Office

Presentation skills

Communication

Time management

Problem solving

Proactivity

Organization

Urgency

Ausbildung

BCom/BBA

Tools

CRM software

Jobbeschreibung

YOUR NEXT SALE COULD BE SOMEONE’S NEXT CHAPTER.

Retail Sales Agents × 3
Parktown, Gauteng | Permanent

A conversation about studying can open up a whole new future. If you have a talent for connecting with people, spotting opportunities and turning interest into action, this could be your next move.

An established business college is looking for three motivated Retail Sales Agents who can help prospective learners choose qualifications suited to their goals—and bring the drive and follow-through needed to achieve monthly sales targets.

What you’ll get involved in

• Connect with prospective learners through inbound and outbound calls and across digital platforms.
• Understand their needs, explain their options and guide them towards a suitable qualification.
• Generate your own leads, pursue new business and build a sustainable sales pipeline.
• Keep accurate CRM records, manage follow-ups and contribute to sales reporting.
• Assist with account enquiries, payment follow-ups, invoices and credit notes.
• Help develop and implement marketing strategies that grow awareness, engagement and enquiries.
• Review online course content for quality and consistency.
• Work closely with the team to keep service standards high and sales activity moving.

What you’ll bring

• A Bachelor of Commerce (BCom) or Bachelor of Business Administration (BBA).
• Proven frontline customer service experience and a strong focus on the customer.
• Confidence using digital platforms, Microsoft Office and business software.
• Clear, engaging communication, professional telephone etiquette and strong presentation skills.
• The initiative to find opportunities, solve problems creatively and follow through.
• Good organisation, effective time management and a sense of urgency.

You’ll fit in well if you’re approachable, resourceful and reliable, enjoy working with others, and can keep your focus when the pressure picks up.

The practical details

• Hours: Monday to Friday, 08:00–17:00; overtime when required.
• Salary: To be discussed.
• Reports to: Marketing & Sales Manager.
• Start date: As soon as possible.
• Selection process: Two interviews.