Retail Relationship Manager

Hire Resolve; Johannesburg; On-site; ZAR 350,000 - 550,000; Full time

Benefits offered by this job

Family Leave (Maternity, Paternity)

Training & Development

Paid Time Off (PTO)

Paid Time Off (PTO)

Job summary

A recruitment agency is seeking a dynamic Retail Relationship Manager to join a client’s team in Johannesburg. The role demands building and maintaining client relationships, maximizing sales opportunities, and ensuring customer satisfaction. Candidates should possess a bachelor's degree in a related field, at least 3 years of retail sales experience, and strong communication skills. This is a flexible position with negotiable salary, offering a competitive compensation package based on experience.

Qualifications

• Minimum of 3 years of experience in retail sales or account management.
• Ability to multitask, prioritize, and meet deadlines.
• Valid driver's license and reliable transportation.

Responsibilities

• Build and maintain strong relationships with retail clients.
• Identify sales opportunities within retail accounts.
• Provide excellent customer service to retail clients.
• Provide excellent customer service to retail clients and address issues promptly.
• Stay informed about market trends and competitor activity to spot new business opportunities.
• Prepare and deliver sales presentations to retail clients showcasing products and services.
• Monitor sales performance and report on key metrics to management.
• Provide feedback on product improvements, pricing, and marketing strategies.

Skills

Excellent communication and interpersonal skills

Strong negotiation and sales skills

Multitasking and prioritization

Knowledge of retail industry trends

MS Office

Education

Bachelor's degree in business, marketing, or related field

Tools

Microsoft Office Suite

CRM software

Job description

Job Title: Retail Relationship Manager

Location: Johannesburg

We are looking for a dynamic and experienced Retail Relationship Manager to join our client's team in Johannesburg. The ideal candidate will be responsible for building and maintaining relationships with retail clients, maximizing sales opportunities, and ensuring the highest level of customer satisfaction.

Responsibilities

• Build and maintain strong relationships with retail clients through regular communication and visits.
• Identify sales opportunities within retail accounts and work to maximize revenue.
• Collaborate with internal teams to develop and execute retail marketing campaigns and promotions.
• Provide excellent customer service to retail clients, addressing any issues or concerns in a timely and professional manner.
• Keep up to date with market trends and competitor activity to identify new business opportunities.
• Prepare and deliver sales presentations to retail clients, showcasing the company's products and services.
• Monitor sales performance and report on key metrics to management.
• Provide feedback to internal teams on product improvements, pricing, and marketing strategies based on customer insights.
• Stay informed about industry regulations and compliance requirements related to retail operations.

Requirements

• Bachelor's degree in business, marketing, or related field.
• Minimum of 3 years of experience in retail sales or account management.
• Excellent communication and interpersonal skills.
• Strong negotiation and sales skills.
• Ability to multitask, prioritize, and meet deadlines.
• Knowledge of retail industry trends and best practices.
• Proficiency in Microsoft Office Suite and CRM software.
• Valid driver's license and reliable transportation.

Benefits

• Salary: negotiable
• Family Leave (Maternity, Paternity)
• Training & Development
• Paid Time Off (PTO) (if applicable)

Contact

Contact Hire Resolve for your next career-changing move.

Salary: negotiable.

Our client is offering a highly competitive salary for this role based on experience.

Apply for this role today on LinkedIn, or contact Lindy Du Plessis at Hire Resolve.

You can also visit the Hire Resolve website: hireresolve.us or email us your CV: [e-mail].

Alternatively, apply via our portal and email [e-mail].

We will contact you telephonically in 3 days should you be suitable for this vacancy. If you are not suitable, we will put your CV on file and contact you regarding any future vacancies that arise.