Retail Customer Service Pro - Training & Growth

Placements24; Paarl; On-site; ZAR 83,000 - 124,000; Full time

Benefits offered by this job

Tips or bonuses

Employee discounts

Comprehensive training

Friendly team culture

Career growth opportunities

Job summary

Placements24 is seeking a friendly Retail Customer Service Representative to join their Paarl team. You will be the primary point of contact for shoppers, assist with product information, process transactions, and help create a welcoming, high‑service environment that reflects the store’s reputation.

In this fast‑paced role you’ll need excellent communication, active listening, and the ability to handle multiple tasks.

Qualifications

• Excellent communication and listening skills.
• Strong interpersonal abilities and a positive attitude.
• Ability to handle multiple tasks in a fast-paced retail environment.
• Proficiency with POS systems and basic computer literacy.

Responsibilities

• Greet customers warmly and assist with shopping needs, providing product information.
• Handle inquiries and resolve complaints professionally.
• Process sales transactions, returns and exchanges using POS.
• Maintain knowledge of promotions, products and store policies.
• Support store cleanliness, organization and visual merchandising.
• Collaborate with colleagues and support store operations.

Skills

Communication

Interpersonal skills

POS systems

Multi-tasking

Tools

POS systems

Job description

Placements24 is seeking a friendly Retail Customer Service Representative to join their Paarl team. You will be the primary point of contact for shoppers, assist with product information, process transactions, and help create a welcoming, high‑service environment that reflects the store’s reputation.

In this fast‑paced role you’ll need excellent communication, active listening, and the ability to handle multiple tasks.