Retail Butchery Manager: Lead Team, Grow Sales

Profile Personnel; Cape Town; On-site; ZAR 180,000 - 320,000; Full time

Job summary

Profile Personnel is seeking an experienced Retail Butchery Manager to lead day-to-day operations of a busy retail butchery. You will manage staff, optimise merchandising, ensure food safety standards, and deliver excellent customer service while driving sales and controlling costs in a fast-paced retail environment.

The role requires strong leadership, stock control expertise, and the ability to plan production and ensure product availability with minimal waste.

Qualifications

• Proven experience managing a retail butchery or meat department.
• Strong knowledge of retail butchery operations and meat products.
• Experience supervising and managing staff.
• Sound understanding of stock control, inventory management, and stock rotation.
• Knowledge of food safety, hygiene, and health and safety regulations.
• Strong financial awareness with experience managing sales, margins, and operating costs.
• Computer literacy, including Microsoft Office.
• Excellent communication and interpersonal skills.
• Strong leadership, organisational, and problem-solving abilities.
• Ability to work under pressure in a fast-paced retail environment.
• Flexible to work retail trading hours, weekends, and public holidays.

Responsibilities

• Oversee the daily operations of the retail butchery to ensure smooth and efficient trading.
• Lead, motivate, supervise, and develop the butchery team.
• Manage staff scheduling, performance, training, and disciplinary processes where required.
• Ensure excellent customer service and maintain strong customer relationships.
• Monitor stock levels, place orders, and manage supplier deliveries.
• Control stock rotation, shrinkage, waste, and product losses.
• Ensure accurate receiving, pricing, merchandising, and display of products.
• Monitor sales performance and implement initiatives to achieve sales and profitability targets.
• Manage gross profit margins through effective pricing and cost control.
• Ensure compliance with food safety, hygiene, health and safety, and company standards.
• Maintain cleanliness and presentation of the butchery and preparation areas.
• Oversee production planning to ensure product availability while minimising waste.
• Conduct regular stock counts and investigate stock variances.
• Manage cash handling procedures and daily administrative duties where applicable.
• Prepare operational and management reports as required.
• Ensure all equipment is maintained and any maintenance requirements are reported promptly.

Skills

Leadership

Customer service

Communication skills

Stock control

Financial awareness

Team management

Problem-solving

Education

Retail Management qualification

Meat industry qualification

Job description

Profile Personnel is seeking an experienced Retail Butchery Manager to lead day-to-day operations of a busy retail butchery. You will manage staff, optimise merchandising, ensure food safety standards, and deliver excellent customer service while driving sales and controlling costs in a fast-paced retail environment.

The role requires strong leadership, stock control expertise, and the ability to plan production and ensure product availability with minimal waste.