Restaurant Supervisor (RS Sept 28/09/26)

Vineyard, Oude Werf and Stellenbosch Hotels by Petousis; Stellenbosch Local Municipality; On-site; ZAR 201,000 - 279,000; Full time

Benefits offered by this job

Empowering environment

Risk benefits

15 working days leave per annum

Other company benefits

Training and development opportunities

Job summary

Stellenbosch Hotel is seeking a Restaurant Supervisor to oversee daily restaurant operations and ensure an exceptional guest experience. You will lead the team, coordinate shifts, manage stock, and assist with food, wine and beverage service in line with our standards and values.

The role requires hospitality qualifications and at least one year of supervisory experience, with WSET 1 advantageous. Candidates must be able to handle guest queries, work weekends, and maintain service excellence.

Qualifications

• Hospitality qualification from an accredited institution (NQF 5).
• Minimum one year of supervision experience in a restaurant.
• WSET Level 1 is advantageous.
• Ability to handle guest complaints and resolve issues.
• Willing to work shifts, weekends and peak times.

Responsibilities

• Oversee daily restaurant operations to ensure smooth service.
• Lead and motivate team, coordinate shifts and stock takes.
• Assist with food, wine and beverage service.
• Manage guest queries and maintain service standards.

Skills

Guest service

Stock control

Communication

Shift coordination

Food & beverage service

Barista skills

Education

Hospitality qualification (NQF 5)

WSET Level 1 (advantageous)

Tools

Symphony experience

POS system

Job description

Vineyard Home

Oude Werf Home

Restaurant Supervisor (RS Sept 28/09/26)

Salary

ZAR/month

Job Location

South Africa -Cape Winelands District -Stellenbosch

Job Type

Permanent

Posted

Monday, September 28, 2026

Closing date

12 Oct 2026 21:59

People are the foundation of our business. Stellenbosch Hotel is committed to treating everyone with fairness, respect, and an appreciation for their individuality. We seek out and collaborate with individuals who align with our values and demonstrate a strong potential for growth and development. By fostering an environment of clear roles, open communication, wellness, alignment, and transparency, we empower one another to thrive. This approach inspires pride, cultivates loyalty, and builds lasting relationships.

As a Restaurant Supervisor, you will oversee the daily operations of the restaurant, ensuring smooth and efficient service while delivering an exceptional guest experience. You will lead, support, and motivate the restaurant team, coordinate shifts, manage stock and monthly stock takes, handle guest queries and complaints, and ensure that service standards are consistently maintained. You will also assist with food, wine and beverage service, support the team where needed, and ensure that the restaurant operates in line with the hotel’s standards and values.

Requirements

• Hospitality Qualification from an accredited academic institution level NQF 5
• Minimum one year experience as a Restaurant Supervisor
• WSET Level 1 – advantageous
• Must be able to handle guest complaints and make decisions
• Must be able to work shifts (late & early) and weekends
• Good knowledge of food; wine and waiter skills
• Basic Barista skills are required
• Ability to control stock and perform monthly stock take
• Strong communication skills and telephone etiquette
• Willing to help out where needed
• Must be customer service orientated
• Must be able to work under pressure
• Symphony experience is required
• Clean credit check / clean criminal record

Competencies

• Devotion to quality
• Result-oriented
• Client-focused
• Initiative
• Listening skills
• Structuring
• Vitality
• Analysing and forming opinions

We Offer

• An empowering environment.
• A remuneration package including risk benefits
• 15 working days leave per annum
• Other company benefits
• Training and development opportunities

Only short-listed external applicants will be contacted

Please apply by no later than close of business on 12 October 2026