Restaurant Operations Manager

Pedros; Cape Town; On-site; ZAR 180,000 - 280,000; Full time

Job summary

Pedros in Cape Town, Koeberg Road, is seeking a capable restaurant manager to oversee daily operations of a busy Pedros store. You will drive service excellence, manage stock, supervise staff, and ensure GP% targets while upholding Pedros standards.

The role requires at least 1 year of restaurant/fast-food service experience, strong leadership, and good communication skills. Join a fast-paced team committed to growth and operational excellence in a popular Cape Town location.

Qualifications

• Restaurant and Fast-Food Service experience. Minimum 1-year related experience required.
• GAAP/ Micros experience and knowledge - advantageous
• Management skills
• Organizational skills
• Customer Service and good verbal communication skills
• Problem-solving skills

Responsibilities

• Overseeing overall operation of the restaurant/ take-away
• Ensuring quality standards of food and PEDROS Standard Operating Procedures are maintained
• Overseeing and managing stock control, purchasing and orders
• Dealing with customer complaints and maintaining customer service levels of the restaurant/ take-away
• Maximising profitability and meeting sales and GP% targets, including motivating staff
• Managing staff including discipline and work rosters
• Work within a team and drive the restaurant/take-away forward
• Ensuring compliance with health and safety regulations

Skills

Restaurant exp

GAAP/Micros

Management

Organizational

Customer service

Verbal communication

Job description

Pedros in Cape Town, Koeberg Road, is seeking a capable restaurant manager to oversee daily operations of a busy Pedros store. You will drive service excellence, manage stock, supervise staff, and ensure GP% targets while upholding Pedros standards.

The role requires at least 1 year of restaurant/fast-food service experience, strong leadership, and good communication skills. Join a fast-paced team committed to growth and operational excellence in a popular Cape Town location.