Restaurant Manager - Hospitality Leader, Guest Experience

Career Custodians; Cape Town; On-site; ZAR 240,000 - 420,000; Full time

Job summary

Village N Life in Camps Bay is seeking an experienced Restaurant Manager to lead daily operations, supervise front-of-house staff, and ensure exceptional service across all dining experiences. You will work with the executive team to uphold safety, quality, and guest satisfaction while mentoring the team and optimizing workflows in a 4/5-star setting.

The role requires strong communication, attention to detail, and a passion for hospitality.

Qualifications

• Grade 12 or Equivalent is required.
• Must speak, read, write and understand English at a professional level.
• Computer literate level 2 minimum experience in Microsoft Office (Word, Excel, PowerPoint and Outlook in particular).
• Accommodation Certificate/Hotel School diploma is advantageous.
• Previous experience in the same or similar position in a 4/5-star hotel.
• Familiar with all duties and procedures in a restaurant Environment.
• MS Office (Word, Excel and Email) is essential.
• Opera experience is advantageous.

Responsibilities

• Oversee daily restaurant operations and manage staff performance.
• Ensure top-quality service and guest satisfaction across all dining experiences.
• Train and mentor team members to uphold SOPs and service standards.
• Collaborate with Executive Team to optimize workflow and safety compliance.

Skills

English Proficiency

Staff Training

Customer Service

Education

Grade 12 or Equivalent

Hotel School Diploma (advantageous)

Tools

Microsoft Office

Opera PMS

Job description

Village N Life in Camps Bay is seeking an experienced Restaurant Manager to lead daily operations, supervise front-of-house staff, and ensure exceptional service across all dining experiences. You will work with the executive team to uphold safety, quality, and guest satisfaction while mentoring the team and optimizing workflows in a 4/5-star setting.

The role requires strong communication, attention to detail, and a passion for hospitality.