Restaurant Manager

Kendrick Recruitment

Hoedspruit

On-site

ZAR 212,000 - 257,000

Full time

9 days ago
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Job summary

Kendrick Recruitment is seeking a polished Restaurant Manager to lead dining operations at a luxury lodge in Hoedspruit. The role requires steering multiple venues, delivering impeccable guest experiences, training staff, and maintaining high service standards across all shifts.

Ideal candidates have at least 2 years in luxury lodge hospitality, strong leadership, and the ability to manage diverse guest requests with professionalism. Live-in position with evening and weekend duties.

Qualifications

  • Minimum of 2 years’ experience in a similar Restaurant Manager role within a luxury lodge or high-end hospitality environment.
  • Proven experience managing à la carte service for up to 165 guests, including buffet service and outdoor functions.
  • Experience overseeing multiple dining venues simultaneously.
  • Strong understanding of international service standards and diverse cultural service requirements.
  • Ability to communicate in multiple languages is advantageous.
  • Strong leadership, training, and team management skills.
  • Excellent communication and interpersonal abilities.
  • Calm and effective under pressure, with strong multitasking capability.
  • High attention to detail and refined service standards.
  • Effective administrative and organisational skills.
  • Knowledge of restaurant management systems is advantageous.
  • Flexibility to work evenings, weekends, and public holidays as required.
  • Valid driver’s licence

Responsibilities

  • Oversee the daily operations of all restaurant and dining venues, ensuring exceptional service standards and guest satisfaction.
  • Manage, train, and motivate waiter and service staff, fostering a professional and positive working environment.
  • Act as the first and last point of guest interaction, ensuring a lasting impression across all dining experiences.
  • Handle guest enquiries, special requests, feedback, and complaints with professionalism and discretion.
  • Coordinate reservations, seating, and service flow across all dining venues.
  • Supervise waitstaff and coordinate closely with the kitchen team to ensure seamless service delivery.
  • Collaborate with the culinary team on menu updates and service trends.
  • Drive wine list standards, service execution, and staff training.
  • Oversee beverage and bar operations, including team training and service standards.
  • Manage floor plans, guest-to-waiter allocations, and service logistics.
  • Create and manage staff rosters in line with operational requirements.
  • Oversee inventory control and ensure compliance with health and safety standards.
  • Maintain the ambiance of dining areas, including lighting, music levels, cleanliness, and overall presentation.
  • Implement and oversee cultural competency training to ensure staff adapt to diverse guest service expectations.

Skills

Leadership
Staff training
Guest service
Multi-venue management
Communication
Language skills (advantageous)
Health & safety awareness

Job description

Restaurant Manager – Luxury Lodge – Hoedspruit

Salary: R20,800 (Live-in)

Kendrick Recruitment is recruiting for a polished and service-driven Restaurant Manager to join a luxury lodge in the Hoedspruit area. This role is ideal for an experienced hospitality professional with strong leadership abilities, a refined eye for detail, and a passion for delivering exceptional guest dining experiences across multiple venues.

Key Requirements
  • Minimum of 2 years’ experience in a similar Restaurant Manager role within a luxury lodge or high-end hospitality environment

  • Proven experience managing à la carte service for up to 165 guests, including buffet service and outdoor functions

  • Experience overseeing multiple dining venues simultaneously

  • Strong understanding of international service standards and diverse cultural service requirements

  • Ability to communicate in multiple languages is advantageous

  • Strong leadership, training, and team management skills

  • Excellent communication and interpersonal abilities

  • Calm and effective under pressure, with strong multitasking capability

  • High attention to detail and refined service standards

  • Effective administrative and organisational skills

  • Knowledge of restaurant management systems is advantageous

  • Flexibility to work evenings, weekends, and public holidays as required

  • Valid driver’s licence

Key Responsibilities
  • Oversee the daily operations of all restaurant and dining venues, ensuring exceptional service standards and guest satisfaction

  • Manage, train, and motivate waiter and service staff, fostering a professional and positive working environment

  • Act as the first and last point of guest interaction, ensuring a lasting impression across all dining experiences

  • Handle guest enquiries, special requests, feedback, and complaints with professionalism and discretion

  • Coordinate reservations, seating, and service flow across all dining venues

  • Supervise waitstaff and coordinate closely with the kitchen team to ensure seamless service delivery

  • Collaborate with the culinary team on menu updates and service trends

  • Drive wine list standards, service execution, and staff training

  • Oversee beverage and bar operations, including team training and service standards

  • Manage floor plans, guest-to-waiter allocations, and service logistics

  • Create and manage staff rosters in line with operational requirements

  • Oversee inventory control and ensure compliance with health and safety standards

  • Maintain the ambiance of dining areas, including lighting, music levels, cleanliness, and overall presentation

  • Implement and oversee cultural competency training to ensure staff adapt to diverse guest service expectations

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