Live-In Luxury Lodge Dining Manager

Kendrick Recruitment; Hoedspruit; On-site; ZAR 212,000 - 257,000; Full time

Job summary

Kendrick Recruitment is seeking a polished Restaurant Manager to lead dining operations at a luxury lodge in Hoedspruit. The role requires steering multiple venues, delivering impeccable guest experiences, training staff, and maintaining high service standards across all shifts.

Ideal candidates have at least 2 years in luxury lodge hospitality, strong leadership, and the ability to manage diverse guest requests with professionalism. Live-in position with evening and weekend duties.

Qualifications

• Minimum of 2 years’ experience in a similar Restaurant Manager role within a luxury lodge or high-end hospitality environment.
• Proven experience managing à la carte service for up to 165 guests, including buffet service and outdoor functions.
• Experience overseeing multiple dining venues simultaneously.
• Strong understanding of international service standards and diverse cultural service requirements.
• Ability to communicate in multiple languages is advantageous.
• Strong leadership, training, and team management skills.
• Excellent communication and interpersonal abilities.
• Calm and effective under pressure, with strong multitasking capability.
• High attention to detail and refined service standards.
• Effective administrative and organisational skills.
• Knowledge of restaurant management systems is advantageous.
• Flexibility to work evenings, weekends, and public holidays as required.
• Valid driver’s licence

Responsibilities

• Oversee the daily operations of all restaurant and dining venues, ensuring exceptional service standards and guest satisfaction.
• Manage, train, and motivate waiter and service staff, fostering a professional and positive working environment.
• Act as the first and last point of guest interaction, ensuring a lasting impression across all dining experiences.
• Handle guest enquiries, special requests, feedback, and complaints with professionalism and discretion.
• Coordinate reservations, seating, and service flow across all dining venues.
• Supervise waitstaff and coordinate closely with the kitchen team to ensure seamless service delivery.
• Collaborate with the culinary team on menu updates and service trends.
• Drive wine list standards, service execution, and staff training.
• Oversee beverage and bar operations, including team training and service standards.
• Manage floor plans, guest-to-waiter allocations, and service logistics.
• Create and manage staff rosters in line with operational requirements.
• Oversee inventory control and ensure compliance with health and safety standards.
• Maintain the ambiance of dining areas, including lighting, music levels, cleanliness, and overall presentation.
• Implement and oversee cultural competency training to ensure staff adapt to diverse guest service expectations.

Skills

Leadership

Staff training

Guest service

Multi-venue management

Communication

Language skills (advantageous)

Health & safety awareness

Job description

Kendrick Recruitment is seeking a polished Restaurant Manager to lead dining operations at a luxury lodge in Hoedspruit. The role requires steering multiple venues, delivering impeccable guest experiences, training staff, and maintaining high service standards across all shifts.

Ideal candidates have at least 2 years in luxury lodge hospitality, strong leadership, and the ability to manage diverse guest requests with professionalism. Live-in position with evening and weekend duties.