Luxury Lodge Restaurant Manager

Zohorecruit; Hoedspruit; On-site; ZAR 211,000 - 253,000; Full time

Job summary

Kendrick Recruitment is seeking a polished Restaurant Manager to join a Luxury Lodge in Hoedspruit. You will oversee daily restaurant operations across venues, uphold luxury service standards, and lead a dynamic team to deliver exceptional guest experiences.

The ideal candidate has at least 2 years in a similar role within high-end hospitality, strong leadership, multilingual communication, and the ability to work evenings and holidays.

Qualifications

• Minimum 2 years’ experience in a similar Restaurant Manager role within luxury lodge or high-end hospitality
• Strong understanding of international service standards and diverse cultural service requirements
• Ability to communicate in multiple languages is advantageous
• Strong leadership, training, and team management skills
• Excellent communication and interpersonal abilities
• Calm under pressure with strong multitasking capability
• High attention to detail and refined service standards
• Effective administrative and organisational skills

Responsibilities

• Oversee the daily operations of all restaurant and dining venues, ensuring exceptional service standards and guest satisfaction
• Manage, train, and motivate waiter and service staff, fostering a professional and positive working environment
• Act as the first and last point of guest interaction, ensuring a lasting impression across all dining experiences
• Handle guest enquiries, special requests, feedback, and complaints with professionalism and discretion
• Coordinate reservations, seating, and service flow across all dining venues
• Supervise waitstaff and coordinate closely with the kitchen team to ensure seamless service delivery
• Collaborate with the culinary team on menu updates and service trends
• Drive wine list standards, service execution, and staff training
• Oversee beverage and bar operations, including team training and service standards
• Manage floor plans, guest-to-waiter allocations, and service logistics
• Create and manage staff rosters in line with operational requirements
• Oversee inventory control and ensure compliance with health and safety standards
• Maintain the ambiance of dining areas, including lighting, music levels, cleanliness, and overall presentation
• Implement and oversee cultural competency training to ensure staff adapt to diverse guest service expectations

Skills

Leadership

Team management

Training

Guest service

Communication

Tools

POS systems

Job description

Kendrick Recruitment is seeking a polished Restaurant Manager to join a Luxury Lodge in Hoedspruit. You will oversee daily restaurant operations across venues, uphold luxury service standards, and lead a dynamic team to deliver exceptional guest experiences.

The ideal candidate has at least 2 years in a similar role within high-end hospitality, strong leadership, multilingual communication, and the ability to work evenings and holidays.