Restaurant General Manager - Durban

Craven Cottage CC; Durban; On-site; ZAR 300,000 - 500,000; Full time

Job summary

Craven Cottage CC in Durban is looking for an experienced candidate for an operational role. Responsibilities include supervising staff, ensuring safety and hygiene standards, and managing store operations during busy periods.

The ideal applicant must have 3-5 years in a similar position with strong leadership skills and the ability to analyze and interpret data. Proficiency in Microsoft Excel and Word is required.

Qualifications

• At least 3-5 years in a similar role.
• Experience in dealing with high volume in a similar environment preferred.
• High attention to detail and process driven.

Responsibilities

• Ensure daily store operational requirements are met.
• Supervise staff and ensure effective communication.
• Ensure store hygiene, maintenance, and safety requirements are met.

Skills

Leadership ability

Problem-solving skills

Microsoft Excel

Microsoft Word

Analytical skills

Job description

Duties

• Ensure daily store operational requirements are met.
• Ensure smooth running of front of house and back of house.
• Supervision of staff.
• Ensure store hygiene, maintenance, health and safety requirements are met.
• Beverage cost, food costs and stock control are within specified range.
• Be on duty for busy shifts, weekends and all functions.
• Ensure effective communication between staff as well as management.
• Ensure reports are issued timeously.

Requirements

• At least 3-5 years in a similar role.
• Experience in dealing with high volume, in a similar environment would be preferable.
• Strong Leadership ability.
• Ability to delegate and manage down effectively.
• Intermediate Microsoft Excel and Word skills.
• Strong analytical and problem-solving skills.
• High attention to detail and process driven.
• Ability to interpret statistical information.
• Ability to communicate verbally and in writing with all levels of management, external customers and third-party service providers.
• Self‑motivated and deadline oriented.
• Ability to multi‑task.
• Discretion and integrity.
• Problem analysis and problem‑solving skills.
• Stress tolerance.
• Decision-making.