Senior Cleaning Supervisor - Residential & Commercial Operations

Placements24; Soweto; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Placements24 in Soweto is seeking a Residential & Commercial Cleaning Supervisor to oversee cleaning teams across homes and businesses within Gauteng. The role focuses on maintaining high-quality service and ensuring client satisfaction for a diverse client base.

You will be responsible for training staff, scheduling shifts, performing on-site inspections, managing supplies, and addressing client concerns promptly while upholding safety standards.

Qualifications

• Strong background in cleaning operations.
• Excellent leadership abilities.
• Passion for delivering exceptional service.

Responsibilities

• Supervise and coordinate the daily activities of cleaning staff for both residential and commercial clients.
• Conduct on-site inspections to ensure cleaning services meet quality standards and client expectations.
• Train new cleaning staff on company procedures, cleaning techniques, and safety protocols.
• Develop and manage staff schedules to ensure adequate coverage for all client appointments.
• Address and resolve any client concerns or complaints promptly and professionally.
• Manage inventory of cleaning supplies and equipment, ensuring efficient use and replenishment.
• Ensure all cleaning is performed in accordance with health, safety, and environmental guidelines.
• Maintain positive relationships with clients, ensuring high levels of satisfaction.
• Assist with cleaning duties as needed to ensure operational continuity and service delivery.
• Report on team performance, client feedback, and supply needs to management.

Job description

Placements24 in Soweto is seeking a Residential & Commercial Cleaning Supervisor to oversee cleaning teams across homes and businesses within Gauteng. The role focuses on maintaining high-quality service and ensuring client satisfaction for a diverse client base.

You will be responsible for training staff, scheduling shifts, performing on-site inspections, managing supplies, and addressing client concerns promptly while upholding safety standards.