Residence Manager - Student Accommodation

The Working Earth; Wes-Kaap; On-site; ZAR 420,000 - 600,000; Full time

Job summary

The Working Earth in South Africa is seeking an experienced operations manager to oversee day-to-day building operations for student accommodation. You will create and supervise maintenance work orders, manage property systems, and ensure regulatory compliance across facilities.

This role requires strong leadership, excellent communication, and the ability to handle multiple priorities under pressure while delivering accurate records, monthly reports, and engagement initiatives for residents.

Qualifications

• Matric is required.
• Strong leadership and interpersonal skills are essential.
• Excellent communication abilities are required.
• Effective problem-solving skills.
• High attention to detail and accuracy.
• Ability to manage multiple priorities under pressure.

Responsibilities

• Manage day-to-day building operations
• Create and oversee maintenance work orders
• Manage property systems (MyBuildings, PIMS, Rise)
• Conduct inspections and ensure compliance with regulations
• Coordinate repairs and preventative maintenance
• Address student queries, complaints, and escalations
• Oversee student intake and vacate processes
• Maintain accurate student records
• Coordinate student events and engagement initiatives
• Compile and submit monthly management reports; Assist with budgeting and financial tracking
• Support occupancy and revenue optimisation initiatives

Skills

Leadership

Interpersonal skills

Communication skills

Problem-solving

Detail-oriented

Multi-tasking

Education

Matric

Job description

Key Responsibilities

• Manage day-to-day building operations
• Create and oversee maintenance work orders
• Manage property systems (MyBuildings, PIMS, Rise)
• Conduct inspections and ensure compliance with regulations
• Coordinate repairs and preventative maintenance
• Address student queries, complaints, and escalations
• Oversee student intake and vacate processes
• Maintain accurate student records
• Coordinate student events and engagement initiatives
• Compile and submit monthly management reportsAssist with budgeting and financial tracking
• Support occupancy and revenue optimisation initiatives

Minimum Requirements

• Grade 12 (Matric)
• Minimum 6 years’ relevant experience
• Previous experience in student accommodation is essential
• Strong leadership and interpersonal skills
• Excellent communication abilities
• Effective problem-solving skills
• High attention to detail
• Ability to manage multiple priorities under pressure