Renewals Sales Specialist

DigiCert; Cape Town; On-site; ZAR 900,000 - 1,400,000; Full time

Benefits offered by this job

Competitive compensation with uncapped

Pension and retirement benefits

Life insurance

Health and wellness support

Paid time off

Education assistance

LinkedIn Learning access

Employee referral bonus

Travel support

Job summary

DigiCert is seeking a Renewal Sales Specialist to drive renewals and revenue growth within the regional customer base. You will work closely with in-region Account Managers to strengthen relationships, expand adoption, and secure long-term customer success across DigiCert's portfolio.

Ideal candidates have SaaS sales experience, strong German language skills, and a proven ability to manage the full sales cycle.

Qualifications

• 2+ years of experience managing full sales cycle (inside or field) in the software space (SaaS Sales preferred).
• Professional working proficiency in German; additional languages a plus.
• Excellent written and verbal communication skills.
• Proactive in adopting sales best practices and process adherence.
• Demonstrates market knowledge and ability to adapt to changing trends.

Responsibilities

• Build and foster strong relationships with in-region Account Managers and DigiCert customers to drive renewals and adoption.
• Engage in active listening to understand customer needs and opportunities for expansion.
• Seek information beyond routine questions and resolve discrepancies with precise follow-up questions.
• Influence and persuade stakeholders to support renewal and upsell initiatives.
• Maintain composure under pressure and recover quickly from setbacks while staying focused.

Skills

SaaS Sales

German language

Communication

Negotiation

Strategic thinking

Collaboration

Learning agility

Relationship building

Job description

Who we are

DigiCert is a global leader in intelligent trust. We protect the digital world by ensuring the security, privacy, and authenticity of every interaction. Our AI-powered DigiCert ONE platform unifies PKI, DNS, and certificate lifecycle management, to secure infrastructure, software, devices, messages, AI content and agents. Learn why more than 100,000 organizations, including 90% of the Fortune 500, choose DigiCert to stop today’s threats and prepare for a quantum-safe future at www.digicert.com

Job summary

As a Renewal Sales Specialist, you will be responsible for coverage in the region and driving renewals of the largest segment of DigiCert's customer base, delivering incremental revenue growth and bringing in net new business.

What you will do

• Building & Fostering Strong Relationships – Working closely with your in-region Account Manager(s), develop a deep relationship with strategic DigiCert customers, focusing on increasing adoption, ensuring retention, and long-term success solving technology challenges.
• Active Listening – Enhance mutual understanding in communicating with others by expressing genuine interest in, and providing full attention to, the content and meaning of others’ messages, realizing opportunities to expand DigiCert’s reach.
• Information Seeking – Driven by an underlying curiosity and desire to know more about things, people, or issues. This involves going beyond routine questions and includes digging or pressing for exact information; resolving discrepancies by asking a series of questions; or conducting less- focused environmental scanning for opportunities or miscellaneous information that may be used in the future.
• Influence and Persuasion – Effective in persuading, convincing, influencing, or impressing others to get them to support a specific agenda, make a specific type of impression, or take a specific course of action.
• Composure and Resiliency – Able to deal effectively with pressure, maintain focus and intensity, and remain optimistic and persistent, even under adversity. They have the ability and propensity to recover quickly from setbacks, rejections, and conflicts and to maintain self-control in the face of hostility or provocation.
• Organizational Savvy – Gather and accurately assess information related to the organization’s formal and informal communication channels and power relationships.
• Territory: Southern or Central Europe (Second language is strongly preferred (German, French, Spanish, Portuguese, Italian).

What you will have

• 2+ years of experience managing full sales cycle (inside or field sales) in the software space (SaaS Sales preferred) within large Enterprise.
• Excellent written and verbal communication skills.
• Professional working proficiency in German, additional language a plus.
• SaaS Sales experience in the region will be very advantageous.
• Proactive in adopting sales best practices and a leader in process adherence.
• Can demonstrate market and industry knowledge and recognizes changing market trends.
• Excellent objection handling and negotiating abilities.
• Driven to invest time in self-education that can be applied in a professional context.
• Demonstrates the ability to link corporate strategic goals to customer facing solutions.
• Strong collaboration skills and ability to work alongside multiple team members.
• Proven record of meeting/exceeding established goals.
• Ability to effectively communicate with internal stakeholders.
• Highly resourceful when need to overcome barriers and objections.
• Ability to communicate with all levels within customer/prospect’s organization.

Benefits

• Competitive compensation, including uncapped commission (role-dependent)
• Achievers Club awards and performance-based incentives
• Pension and retirement benefits (location dependent)
• Life insurance and income protection coverage
• Comprehensive health and wellness support, including medical coverage (where applicable), gym reimbursement, and mental wellbeing resourcesEmployee Assistance Program with 24/7 confidential support for employees and their families
• Generous paid time off, including holidays andadditionalleave options
• Family-friendly leave policies, including maternity, paternity, and other supportive leave programs
• Educationassistanceand professional development opportunities
• Access to LinkedIn Learning and continuous learning resources
• Employee referral bonus program andadditionalcompanyperksand discounts
• Business travel insurance and global employee support programs