Remote VoIP Network Engineer

Placements24; South Africa; Remote; ZAR 600,000 - 900,000; Full time

Benefits offered by this job

Flexible working hours

Remote work from home in SA

Professional development opportunities

Job summary

Placements24 is seeking a seasoned Remote VoIP Network Engineer to design, implement, and manage VoIP networks and related infrastructure from a home office in South Africa. The role focuses on ensuring high-quality, reliable voice services for a diverse client base with emphasis on security, QoS, and interoperability.

You will work with SIP, RTP, SBCs and PBX platforms, document configurations, support colleagues remotely, and stay current with industry trends while delivering robust voice

Qualifications

• Bachelor's degree or equivalent practical experience in a related field.
• Minimum of 5 years in VoIP network engineering and administration.
• Deep knowledge of VoIP protocols (SIP, RTP, SCCP) and telephony concepts.
• Hands-on experience with VoIP platforms (Asterisk, FreeSWITCH, Cisco CallManager) and SBCs (AudioCodes, Sonus).
• Strong understanding of TCP/IP networking, routing, and firewalls.
• Experience with network monitoring tools and CDR analysis.
• Familiarity with unified communications platforms.
• Excellent analytical, problem-solving, and diagnostic skills.
• Strong communication and collaboration skills for remote work.
• Relevant certifications such as CVOICE or CCNP Collaboration are desirable.

Responsibilities

• Design, deploy, and maintain VoIP systems, including PBX platforms, gateways, and SBCs.
• Configure and manage VoIP protocols such as SIP, H.323, and RTP.
• Monitor VoIP network performance, QoS, and CDRs.
• Troubleshoot and resolve complex voice network issues, including call quality and connectivity problems.
• Implement and manage network security measures for VoIP environments, including firewall configurations and SBC policies.
• Collaborate with network and systems teams to ensure seamless integration of VoIP services.
• Develop and maintain documentation for VoIP configurations, standards, and procedures.
• Evaluate and recommend new VoIP technologies to enhance services.
• Provide technical support and guidance to internal teams and external customers.
• Stay current with industry trends and best practices in VoIP and UC.

Skills

VoIP networking

SIP

RTP

PBX platforms

SBCs

TCP/IP networking

Troubleshooting

Analytical skills

Communication skills

Remote collaboration

Education

Bachelor's degree in Computer Science or Telecommunications

Tools

Asterisk

FreeSWITCH

Cisco CallManager

Audiocodes

Sonus

Job description

About the Role

Our client, a leader in innovative communication solutions, is looking for a talented and experienced Remote VoIP Network Engineer . This is a fully remote position, ideal for a self-motivated professional who thrives in a flexible work environment. You will be responsible for the design, implementation, management, and troubleshooting of Voice over IP (VoIP) networks and related infrastructure. Your expertise will be crucial in ensuring high-quality, reliable voice communication services for our diverse client base. Join a forward-thinking company that is shaping the future of telecommunications through advanced technology and remote collaboration.

Key Responsibilities

• Design, deploy, and maintain VoIP systems, including PBX platforms, gateways, and session border controllers (SBCs).
• Configure and manage VoIP protocols such as SIP, H.323, and RTP.
• Monitor VoIP network performance, quality of service (QoS), and call detail records (CDRs).
• Troubleshoot and resolve complex voice network issues, including call quality problems, connectivity failures, and feature malfunctions.
• Implement and manage network security measures for VoIP environments, including firewall configurations and SBC policies.
• Collaborate with network and systems teams to ensure seamless integration of VoIP services with other infrastructure.
• Develop and maintain documentation for VoIP network configurations, standards, and procedures.
• Evaluate and recommend new VoIP technologies and solutions to enhance service offerings.
• Provide technical support and guidance to internal teams and external customers.
• Stay current with industry trends and best practices in VoIP and unified communications.

Requirements

• Bachelor's degree in Computer Science, Telecommunications Engineering, or a related field, or equivalent practical experience.
• A minimum of 5 years of experience specifically in VoIP network engineering and administration.
• In-depth knowledge of VoIP protocols (SIP, RTP, SCCP) and telephony concepts.
• Hands-on experience with VoIP platforms (e.g., Asterisk, FreeSWITCH, Cisco CallManager) and SBCs (e.g., Audiocodes, Sonus).
• Strong understanding of TCP/IP networking, routing, and firewalls.
• Experience with network monitoring tools and CDR analysis.
• Familiarity with unified communications platforms and technologies.
• Excellent analytical, problem-solving, and diagnostic skills.
• Strong communication and collaboration skills, with the ability to work effectively in a remote team.
• Relevant certifications such as CVOICE, CCNP Collaboration, or similar are highly desirable.

Benefits

Our client offers a competitive salary and a robust benefits package tailored for remote employees. This includes flexible working hours, opportunities for professional development through online courses and certifications, and a supportive remote work culture. You will have the chance to work with leading-edge VoIP technology and contribute to a company that values innovation and employee well-being, all while enjoying the flexibility of working from home anywhere in South Africa. Join a team that is dedicated to delivering exceptional voice communication services.