Remote UK Solar Appointment Setter (Outbound)

The Legends Agency; Cape Town; Remote; ZAR 246,000 - 357,000; Full time

Job summary

The Legends Agency in Cape Town seeks an Outbound Telephone Appointment Setter for a UK solar sales campaign. This remote role runs on UK hours (Mon-Fri, 9:00–17:00). Initial remote setup with potential move to office as the team grows.

You will engage warm UK homeowner leads, qualify opportunities and secure appointments for UK-based advisers. This is a booking-focused role; no selling or closing of solar products.

Qualifications

• Previous experience in outbound telesales, appointment setting or a similar telephone-based role.
• Track record in appointment setting and achieving targets.
• Experience in the industry.
• Fluent spoken English with a clear, neutral accent.
• Confident and professional telephone manner.
• Strong communication and listening skills.
• Comfortable speaking to UK homeowners and handling objections.
• Ability to qualify leads effectively and identify suitable appointments.
• Experience using CRM systems and diary or appointment-booking systems.
• Strong attention to detail when recording customer and appointment information.
• Resilient and comfortable dealing with rejection and high call volumes.
• Target-driven with the ability to consistently meet daily and weekly KPIs.
• Available to work UK working hours, Monday to Friday, 9:00am–5:00pm.
• Reliable, self-motivated and able to work effectively in a remote or call centre environment.

Responsibilities

• Make outbound calls to warm and pre-qualified UK homeowner leads within the required SLA.
• Follow the agreed calling process and scripts while maintaining a natural and professional conversation.
• Qualify leads against basic criteria, including homeowner status, property suitability and approximate energy bill spend.
• Build rapport quickly and engage homeowners effectively over the phone.
• Handle and overcome common objections to secure appointments where appropriate.
• Accurately book qualified appointments into the sales advisers’ diaries.
• Ensure all appointment details are accurate and customers understand the purpose of the appointment.
• Record call outcomes, customer information and appointment details accurately in the CRM.
• Follow up with leads where required in line with the campaign process.
• Consistently work towards and achieve daily and weekly appointment-setting targets.
• Maintain a high standard of professionalism and customer service on every call.

Skills

Outbound telesales

Appointment setting

Communication skills

English fluency

Resilience

Tools

CRM software

Diary/booking systems

Job description

The Legends Agency in Cape Town seeks an Outbound Telephone Appointment Setter for a UK solar sales campaign. This remote role runs on UK hours (Mon-Fri, 9:00–17:00). Initial remote setup with potential move to office as the team grows.

You will engage warm UK homeowner leads, qualify opportunities and secure appointments for UK-based advisers. This is a booking-focused role; no selling or closing of solar products.