Remote Telecoms Systems Admin: VoIP & UC Expert

Placements24; Stellenbosch; Remote; ZAR 480,000 - 720,000; Full time

Benefits offered by this job

Remote salary package

Home office stipend

Medical aid

Retirement benefits

Professional certifications

Flexible hours

Generous leave

Paid sick days

Job summary

Placements24 is seeking an experienced Remote Telecommunications Systems Administrator. This fully remote role is ideal for someone based in Mossel Bay, Western Cape, responsible for VoIP, UC platforms, and telecoms infrastructure across South Africa.

You will monitor performance, configure call routing, and troubleshoot issues remotely, while implementing security measures and documenting procedures. Strong communication and independent work skills are essential.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, Telecommunications, or a related field, or equivalent practical experience.

Responsibilities

• Administer and maintain VoIP systems, PBX platforms, and unified communications solutions (e.g., Microsoft Teams, Zoom Phone).
• Monitor system performance, availability, and resource utilization, implementing proactive measures to prevent issues.
• Manage user accounts, permissions, and call routing configurations for telecommunication services.
• Troubleshoot and resolve complex technical issues related to voice and data communication systems remotely.
• Implement and manage security protocols and measures to protect telecommunications infrastructure from threats.
• Assist in the planning, design, and deployment of new telecommunications technologies and upgrades.
• Develop and maintain system documentation, including configuration guides and troubleshooting procedures.
• Collaborate with IT teams and vendors to ensure seamless integration and operation of telecommunications systems.
• Provide remote technical support to end-users and internal staff.
• Stay current with the latest advancements in telecommunications technology and best practices.

Job description

Placements24 is seeking an experienced Remote Telecommunications Systems Administrator. This fully remote role is ideal for someone based in Mossel Bay, Western Cape, responsible for VoIP, UC platforms, and telecoms infrastructure across South Africa.

You will monitor performance, configure call routing, and troubleshoot issues remotely, while implementing security measures and documenting procedures. Strong communication and independent work skills are essential.