Hybrid Telecom Systems Admin: VoIP & UC Expert

Placements24; Pietermaritzburg; Hybrid; ZAR 420,000 - 720,000; Full time

Benefits offered by this job

Hybrid work model

Medical benefits

Retirement benefits

Training opportunities

Generous leave

Job summary

Placements24 is seeking a Telecommunications Systems Administrator in Pietermaritzburg, KwaZulu-Natal. The role focuses on maintaining PBX, VoIP, and unified communications, ensuring reliable voice and data services and seamless user experience.

You will troubleshoot, configure hardware/software, and document procedures in a hybrid on-site/remote environment. The ideal candidate has hands-on experience with PBX/VoIP, SIP, Cisco Call Manager or Asterisk, and relevant security and networking

Qualifications

• Proven experience as Telecommunications Systems Administrator or similar.
• In-depth knowledge of PBX, VoIP, SIP, and unified communications platforms.
• Experience with TCP/IP networks, VLANs, and QoS.

Responsibilities

• Administer, manage, and maintain PBX/VoIP/voicemail/conferencing platforms.
• Install, configure, and upgrade telecom hardware and software.
• Monitor performance, identify issues, and perform preventative maintenance.
• Troubleshoot and resolve telecom issues with minimal service disruption.
• Manage user accounts, extensions, and calling privileges.
• Document system configurations, procedures, and troubleshooting guides.
• Implement and manage network security for telecom systems.
• Collaborate with IT to integrate telecom with other infrastructure.
• Provide technical support and end-user training on telecom features.

Skills

PBX

VoIP

SIP protocol

Unified communications

TCP/IP

VLANs

QoS

IP phones

Gateways

Troubleshooting

Customer service

Independent work

Education

CompTIA Network+

CCNA Voice

Cisco Call Manager

Asterisk

Tools

Cisco Call Manager

Asterisk

Microsoft Teams Voice

Job description

Placements24 is seeking a Telecommunications Systems Administrator in Pietermaritzburg, KwaZulu-Natal. The role focuses on maintaining PBX, VoIP, and unified communications, ensuring reliable voice and data services and seamless user experience.

You will troubleshoot, configure hardware/software, and document procedures in a hybrid on-site/remote environment. The ideal candidate has hands-on experience with PBX/VoIP, SIP, Cisco Call Manager or Asterisk, and relevant security and networking