Remote Telecom Network Technician — Monitor, Troubleshoot & Optimize

Placements24; Bloemfontein; Hybrid; ZAR 360,000 - 600,000; Full time

Benefits offered by this job

Competitive salary

Medical aid and retirement fund

Training and certifications

Laptop and home office equipment

Career progression opportunities

Paid time off and public holidays

Job summary

Placements24 in South Africa is seeking a Remote Telecommunications Network Technician to maintain, monitor and troubleshoot our nationwide network infrastructure. This fully remote role offers the flexibility to work from a home office while supporting critical connectivity for customers.

The ideal candidate has 3+ years in telecom operations, strong TCP/IP knowledge, routing protocols (BGP/OSPF), Ethernet switching, and experience with network monitoring tools.

Qualifications

• 3+ years of experience in telecommunications network operations or support.
• Strong understanding of TCP/IP, routing protocols and Ethernet switching.
• Experience with network monitoring tools and remote diagnostics.
• Ability to work independently in a remote environment.

Responsibilities

• Monitor network performance and proactively identify issues related to connectivity, latency, and bandwidth.
• Perform remote diagnostics and troubleshooting of equipment including routers, switches, and modems.
• Respond to network alerts and incidents to minimize service disruptions.
• Deploy and configure new network hardware and software.
• Document configurations, troubleshooting steps, and resolutions.
• Collaborate with Tier 2/3 support and field technicians to resolve complex problems.
• Maintain up-to-date network topology, equipment, and procedures.
• Contribute to continuous improvement of monitoring tools.
• Provide remote support to internal teams and potentially end-users.
• Ensure network security protocols are maintained and report vulnerabilities.

Skills

TCP/IP

Routing protocols (BGP, OSPF)

Ethernet switching

Network monitoring tools

Python/Bash scripting

Remote work capability

Communication skills

Autonomous work

Education

National Certificate or Diploma in IT/Telecommunications

Tools

SolarWinds

PRTG

Nagios

Job description

Placements24 in South Africa is seeking a Remote Telecommunications Network Technician to maintain, monitor and troubleshoot our nationwide network infrastructure. This fully remote role offers the flexibility to work from a home office while supporting critical connectivity for customers.

The ideal candidate has 3+ years in telecom operations, strong TCP/IP knowledge, routing protocols (BGP/OSPF), Ethernet switching, and experience with network monitoring tools.