Remote Telecom Network Ops Pro: Uptime Guardian

Placements24; Stellenbosch; Hybrid; ZAR 420,000 - 660,000; Full time

Job summary

Placements24 is seeking a proactive Remote Telecom Network Operations Specialist to monitor and safeguard a large telecommunications network. This fully remote role requires careful monitoring, rapid diagnostics, and collaboration with a global operations team to ensure service availability and performance across time zones.

The ideal candidate holds an Associate's degree in IT or Telecommunications, 3+ years in network operations, and hands-on experience with tools like SolarWinds or Nagios.

Qualifications

• Associate's degree in Information Technology, Telecommunications, or a related field, or equivalent practical experience.
• 3+ years of experience in network operations or a similar role within the telecommunications sector.
• Familiarity with network monitoring tools (e.g., SolarWinds, Nagios) and ticketing systems.
• Understanding of telecom network principles, including TCP/IP, routing, and switching.
• Excellent problem-solving skills and the ability to work independently in a remote setting.

Responsibilities

• Monitor network performance, availability, and security using advanced network management tools.
• Respond promptly to network alerts and incidents, performing initial diagnostics and troubleshooting to resolve issues efficiently.
• Perform routine network maintenance tasks, including configuration backups, software updates, and system health checks.
• Collaborate with engineering and support teams to scale complex issues and implement long-term solutions.
• Document network events, resolutions, and standard operating procedures for the network operations team.

Skills

Network monitoring

Troubleshooting

TCP/IP

Routing & Switching

Independence

Education

Associate's degree in Information Technology, Telecommunications, or a related field

Tools

SolarWinds

Nagios

Job description

Placements24 is seeking a proactive Remote Telecom Network Operations Specialist to monitor and safeguard a large telecommunications network. This fully remote role requires careful monitoring, rapid diagnostics, and collaboration with a global operations team to ensure service availability and performance across time zones.

The ideal candidate holds an Associate's degree in IT or Telecommunications, 3+ years in network operations, and hands-on experience with tools like SolarWinds or Nagios.