Remote Telecoms Ops Specialist: Optimize Uptime

Placements24

Gauteng

Hybrid

ZAR 360,000 - 720,000

Full time

4 days ago

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Benefits offered by this job

Remote work

Health insurance

Training resources

Job summary

Placements24 is seeking a proactive Telecoms Operations Specialist for a fully remote role. You will monitor telecom network performance, respond to incidents, and manage devices remotely to ensure uptime. The role requires strong analytical and communication skills and familiarity with ITIL practices.

Join a remote-first team delivering reliable connectivity solutions, with opportunities for professional development and flexible work arrangements.

Qualifications

Proven experience in telecom operations or a similar network support role.
Strong understanding of telecommunications network concepts, protocols, and technologies.
Proficiency in using network monitoring and management tools.
Excellent problem-solving and analytical skills, with the ability to work independently.
Strong communication skills, essential for remote collaboration and reporting.
Familiarity with ITIL best practices is a plus.

Responsibilities

Monitor the performance of the telecom network infrastructure, identifying and escalating potential issues.
Respond to network alerts and incidents, performing initial troubleshooting and resolution.
Manage and maintain network devices and systems remotely, ensuring optimal configuration and uptime.
Generate regular reports on network performance, incident trends, and operational metrics.
Collaborate with field technicians and other engineering teams to resolve complex operational problems.
Assist in the planning and implementation of network upgrades and maintenance activities.