Remote Systems Engineer - IT Support & Cloud

Atlas Technica LLC; Johannesburg; Remote; ZAR 420,000 - 620,000; Full time

Benefits offered by this job

Competitive salary

Comprehensive benefits

Career development

Job summary

Atlas Technica LLC is seeking a Systems Engineer to join our remote-support team in Johannesburg, SA. You will work with a collaborative group of Systems Engineers to provide high-quality IT support across multiple client environments.

The role emphasizes Microsoft 365, AD/Group Policy, security tooling, and virtualization basics, with exposure to Citrix XenApp and hybrid cloud technologies. Growth and professional development are key at Atlas Technica.

Qualifications

• Minimum 2 years IT experience (desktop/support)
• Proficient in Windows, Office, and device troubleshooting
• Strong verbal and written communication
• Experience with Microsoft 365 stack and AD/Policy
• Familiarity with Citrix XenApp a plus
• Experience with endpoint security tools (e.g., Sophos)
• Basic virtualization knowledge (VMware/Hyper-V)
• Understanding TCP/IP, DNS, DHCP, routing and firewalls

Responsibilities

• Provide remote IT support across multiple clients via shared queue
• Use a ticketing system to manage support queries
• Maintain documentation and comply with change control processes
• Collaborate with Systems Engineers to resolve complex issues

Skills

Windows troubleshooting

End-user support

Microsoft 365

Networking basics

Documentation

Communication skills

Ticketing systems

Change control

Education

Bachelor's degree in IT/CS

Tools

Citrix XenApp

VMware

Hyper-V

Microsoft 365 admin tools

Nimble/Pure Storage

Job description

Atlas Technica LLC is seeking a Systems Engineer to join our remote-support team in Johannesburg, SA. You will work with a collaborative group of Systems Engineers to provide high-quality IT support across multiple client environments.

The role emphasizes Microsoft 365, AD/Group Policy, security tooling, and virtualization basics, with exposure to Citrix XenApp and hybrid cloud technologies. Growth and professional development are key at Atlas Technica.