Remote Internal IT Support & Automation Engineer

Atlas Technica

Cape Town

Remote

ZAR 420,000 - 540,000

Full time

6 days ago

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Job summary

Atlas Technica is seeking an Internal Support Engineer to join our Internal Support team in Cape Town. You will provide day-to-day technical support for internal systems, apps, devices, and services, with a focus on Microsoft 365 and Windows environments.

This role supports remote team members across our distributed workforce and emphasizes documentation, automation, and process improvement. Ideal candidates will have strong troubleshooting, communication, and organizational skills, plus

Qualifications

Bachelor’s degree in Information Technology, Computer Science, or related field or equivalent professional experience.
Strong hands-on experience supporting Microsoft Windows and Microsoft 365 environments.
Experience administering Exchange Online, Teams, SharePoint Online, Intune, and Entra ID.
Excellent troubleshooting, communication, and documentation skills.

Responsibilities

Provide remote technical support to Atlas Technica team members across internal systems and devices.
Onboard/offboard users; manage access provisioning and identity.
Administer Microsoft 365 technologies including Exchange Online, Teams, SharePoint Online, Intune, Entra ID.
Troubleshoot Windows, Office apps, authentication, connectivity, and internal business apps.
Document support procedures and maintain internal knowledge base.
Identify and automate repetitive tasks; collaborate on process improvements.