Remote Sr. Inside Sales Representative

THE/STUDIO; South Africa; On-site; ZAR 402,755 - 823,818; Full time

Benefits offered by this job

Uncapped commissions

Competitive compensation

Personalized sales training

Flexible work hours

Growth opportunities

Job summary

A global custom manufacturing company is seeking a Creative Specialist to manage inbound sales and customer accounts. This remote position requires 3-5 years of sales experience and strong consultative selling skills. You'll own the full sales cycle and help customers grow their businesses through our solutions. Excellent English communication skills are essential, and familiarity with tools like HubSpot is a plus. Enjoy working in a supportive environment with high-quality leads and uncapped commissions.

Qualifications

• 3–5 years of recent, quota-carrying sales experience.
• Proven ability to manage and nurture customer accounts.
• Strong foundation in consultative sales.

Responsibilities

• Consult with inbound leads to understand customer needs.
• Own and manage customer accounts to nurture repeat business.
• Confidently handle objections and position the company effectively.

Skills

Consultative sales

Customer relationship management

English communication

Account management

Sales process improvement

Tools

HubSpot

Adobe Illustrator

Job description

Remote – Open to candidates from anywhere in the world

🕓 Working hours: US EST and PST

💼 At least 2 years sales experience required, with strong English communication skills

💰 OTE: Approx. $2200 to $4500+ (base pay plus uncapped commissions)

👋 About Us

At THE/STUDIO, our vision is to empower individuals, regardless of their expertise, to unleash their creativity and bring their unique ideas to life through the production of custom products. We are committed to delivering top-quality customized products that not only exceed expectations but also provide a seamless and awe‑inspiring experience via our exceptional team and AI‑integrated systems. By shouldering the manufacturing burdens, we liberate our customers to focus on their true passions, driving them towards remarkable success and fulfillment. Together, we turn dreams into tangible realities and shape a world where creativity knows no bounds.

Our headquarters are in Los Angeles, California, but we are a truly global company with team members across the U.S., Europe, South America, Africa, and Asia/Pacific. We have gone to a fully remote working platform so that we can attract the world’s best talent.

All roles at THE/STUDIO are 100% remote from anywhere in the world, as long as you have all your tools and a fast, stable internet connection!

We know that some applicants will not meet all the requirements, so we encourage you to apply anyway so we can determine if something else might be a good fit!

The Role

At THE/STUDIO, we help creators and brands bring their product ideas to life: from custom hats to packaging. Our Creative Specialists are trusted advisors to our customers: they don’t just close deals, they build long‑term partnerships that fuel repeat business.

We’re looking for experienced sales professionals with a strong consultative sales foundation who can confidently manage inbound opportunities, uncover deeper customer needs, and nurture accounts over time. This role is ideal for someone who already knows how to sell, structure their day, and run a pipeline; and is excited to apply those skills in a fast‑paced, remote‑first startup environment.

As a Creative Specialist, you’ll own the full inbound sales cycle while developing repeat customers by helping them grow their own businesses through THE/STUDIO’s manufacturing solutions.

What You’ll Do

• Consult with inbound leads to deeply understand customer goals, timelines, and long‑term needs.
• Apply a consultative sales approach to guide customers through design, pricing, and production decisions.
• Own and manage customer accounts with a focus on nurturing repeat business and long‑term value.
• Maintain a structured, self‑driven sales workflow with clear follow‑up cadences and prioritization.
• Manage your pipeline in HubSpot with speed, accuracy, and strong CRM hygiene.
• Confidently handle objections and position THE/STUDIO as the trusted alternative to “cheap but risky” sourcing options.
• Collaborate closely with the Sales Team Lead, Production, and Design teams to ensure smooth handoffs and accurate execution.
• Oversee order tracking, delivery coordination, and post‑sale follow‑ups to strengthen customer relationships.
• Consistently meet and exceed KPIs and revenue targets.
• Identify opportunities to improve sales processes, tools, and workflows as we scale.

What Success Looks Like

Within Your First Month

• Ramp quickly and gain a strong understanding of THE/STUDIO’s value proposition and product offering.
• Become proficient with inbound email sequencing, fast sales cadences, and CRM workflows.
• Begin laying the groundwork for future repeat business through thoughtful follow‑ups and account notes.

Within 3 Months

• Master how to identify, build, and nurture repeat customers with well‑defined follow‑up cadences.
• Run a fully self‑driven, structured day‑to‑day sales workflow.
• Proactively advise customers on how they can grow their own businesses using THE/STUDIO.
• Demonstrate excellent CRM hygiene and clear account ownership.
• Be recognized by teammates as someone who raises the bar and improves team productivity.

Within 6 Months

• Own a healthy book of repeat customers who consistently come back to work with you.
• Continuously exceed your quota and build a strong forward‑looking pipeline.
• Identify and implement tools, methods, or sales processes that improve performance.
• Be on track for increased responsibility and future promotion opportunities.

What We’re Looking For

• 3–5 years of recent, quota‑carrying sales experience (not historic).
• Strong foundation in consultative sales (Account Executive–type experience preferred).
• Proven ability to manage and nurture customer accounts and generate repeat business.
• Experience selling products or solutions in high‑velocity, SMB, or service‑based environments.
• Excellent written and verbal English communication skills (C1 minimum).
• High energy, professional presence, and strong video communication skills.
• Coachable, curious, resilient, and comfortable receiving direct feedback.
• Interest in apparel, custom products, or manufacturing is a strong plus.
• Experience collaborating with design teams; Adobe Illustrator knowledge is an advantage.
• Highly organized with strong CRM discipline (HubSpot experience is a plus).
• Self‑starter who thrives in a remote, fast‑moving startup environment.
• Comfortable working US hours (PST and EST).
• Remote‑ready setup: laptop/desktop with at least 8GB RAM, stable internet (10 Mbps+), and a quiet workspace for customer calls.

Note: This role is not suited for appointment setters, BDR‑only profiles, or candidates transitioning into sales from non‑sales backgrounds.

Why You’ll Love It Here

• Fast‑growing company redefining custom manufacturing.
• High‑quality inbound leads. NO heavy cold calling.
• Clear metrics, dashboards, and performance transparency.
• Real growth opportunities for top performers.
• Competitive compensation with uncapped commissions.
• Personalized sales training to support both your role and long‑term career growth.
• No micromanagement: we trust experienced sellers to own their work.

💰 On‑target earnings (OTE): $2,200+ per month (base + uncapped commissions)

• Intellectually curious - possesses a natural disposition and comfort to ask questions, challenge the status quo, and a desire to ‘get to the bottom of things’ if they see something not quite right
• Self‑motivated with a meaningful reason to deliver excellence
• Good communication skills that enhance collaboration, minimize misunderstandings, and at a frequency that is appropriate for a remote team
• Radical candor - Coachable, accepting of constructive negative feedback and willing to provide constructive negative feedback where applicable
• Operates with a level of urgency - values immediate action where prudent, enables quick decision‑making, swift problem‑solving, and seizing opportunities in a dynamic business environment
• Natural customer centricity - has an affinity to always start their train of thought or analysis with the customer’s perspective, bias towards talking to the customer to understand them
• Results‑driven - focuses on achieving and exceeding measurable objectives

Equal Opportunity Employer

At THE/STUDIO, we know that our Company's strength lies in the diversity of our team. THE/STUDIO is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal opportunities for all applicants and individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation.

***No third‑party recruiters/agencies please