Remote Esports Community Manager

Placements24; Gqeberha; Hybrid; ZAR 659,000 - 1,153,000; Full time

Benefits offered by this job

Fully remote

Performance bonuses

Healthcare & wellness programs

Professional development opportunities

Home office allowance

Team events & travel

Job summary

Placements24 is seeking a Remote Esports Community Manager to lead and nurture online communities for a global audience. You will shape player experiences, drive engagement, and foster brand loyalty through consistent content and events.

The role requires a passion for gaming, strong communication, and the ability to coordinate across marketing and product teams in a fully remote setting.

Qualifications

• Proven experience managing online communities in gaming/esports.
• Strong knowledge of esports culture, trends, and terminology.
• Experience with Discord and Reddit as community hubs.
• Excellent written and verbal communication for creative content.
• Familiar with social media metrics and analytics tools.

Responsibilities

• Develop and execute engagement strategies across social channels (Discord, Reddit, Twitter, Twitch).
• Be the main community contact, handling inquiries professionally and promptly.
• Organize online events, tournaments, and Q&A sessions.
• Monitor sentiment and report trends to internal teams.
• Enforce guidelines and moderate discussions to keep a positive space.
• Collaborate with marketing, product, and dev teams to align goals.
• Identify and engage with key community creators and influencers.
• Maintain content calendars for steady posting across channels.
• Gather player insights to inform product and marketing.
• Build relationships to foster participation and advocacy.

Skills

Community management

Discord & Reddit

Esports knowledge

Content creation

Social media tools

Moderation

Conflict resolution

Time management

Communication

Streaming platforms

Tools

Analytics tools

Job description

About the Role

Our client is a trailblazing force in the digital entertainment and esports sector, looking for an exceptionally talented and passionate Remote Esports Community Manager to build and nurture vibrant online communities. This is a fully remote position, offering the flexibility to work from anywhere while making a significant impact. You will be the primary advocate for our client's gaming platforms and competitive esports initiatives, fostering a positive, engaging, and inclusive environment for thousands of players worldwide. This role requires a blend of strategic thinking, excellent communication skills, and a genuine love for esports and online gaming culture. You'll be at the forefront of community development, shaping player experiences and driving brand loyalty through consistent interaction and valuable content. The ideal candidate is a natural connector, adept at moderating discussions and organizing engaging online events.

Key Responsibilities

• Develop and execute community engagement strategies across various social media platforms (Discord, Reddit, Twitter, Twitch, etc.).


• Act as the main point of contact for the community, responding to inquiries, feedback, and concerns promptly and professionally.


• Organize and host online community events, tournaments, and Q&A sessions.


• Monitor community sentiment and provide regular reports on key trends and player feedback to the internal team.


• Foster a positive and inclusive community atmosphere, enforcing community guidelines and moderating discussions.


• Collaborate with marketing, product, and development teams to align community initiatives with broader company goals.


• Identify and engage with key community influencers and content creators.


• Develop and manage content calendars for community channels, ensuring a steady stream of engaging posts and updates.


• Gather player insights to inform product development and marketing strategies.


• Build strong relationships with community members, encouraging participation and advocacy.

Requirements

• Proven experience as a Community Manager, Social Media Manager, or similar role, preferably within the gaming or esports industry.


• Demonstrated success in building and managing active online communities using platforms like Discord and Reddit.


• Excellent understanding of esports and online gaming culture, trends, and terminology.


• Strong written and verbal communication skills, with a knack for creative and engaging content.


• Experience with social media management tools and analytics platforms.


• Ability to moderate discussions effectively and handle conflict resolution.


• Proficiency in developing and executing content strategies.


• Self-motivated, organized, and able to manage time effectively in a remote work setting.


• Passion for gaming and building relationships with players.


• Familiarity with streaming platforms like Twitch and YouTube Gaming is a significant advantage.

Benefits

• Fully remote work environment, offering flexibility and work-life balance.


• Competitive salary and potential for performance bonuses.


• Opportunity to work with a leading company in the fast-growing esports industry.


• Contribution to healthcare and wellness programs.


• Professional development opportunities and access to industry events.


• Allowance for home office setup and internet costs.


• Chance to shape the future of gaming communities globally.


• Collaborative and passionate team culture.


• Paid time off and public holidays.