Remote Senior Social Support Leader

Placements24; Bloemfontein; Hybrid; ZAR 900,000 - 1,200,000; Full time

Benefits offered by this job

Competitive senior-level salary

Fully remote position

Leadership training opportunities

Professional development and mentoring

Job summary

Placements24 is seeking a Senior Social Support Facilitator to lead and mentor a remote team delivering high-quality social care across South Africa. You will oversee complex cases, develop advanced support strategies, and drive service improvements while ensuring ethical standards.

This senior role requires strong leadership, analytics, and excellent communication. Remote work offers significant flexibility and opportunities to influence social impact nationwide.

Qualifications

• Master's degree in Social Work or related field.
• At least 5 years of progressive social work/community support leadership experience.
• Ability to work autonomously in a remote setting.
• Strong analytical and problem-solving skills.
• Knowledge of social welfare policies and best practices.
• Excellent training, facilitation, and presentation skills.
• Proficiency in data analysis and reporting.
• Strong interpersonal and communication skills.
• Experience with remote work tools.
• Registration with SACSSP is advantageous.

Responsibilities

• Provide expert guidance and mentorship to junior staff.
• Manage caseloads for complex or high-need clients.
• Develop and implement advanced support strategies and protocols.
• Conduct in-depth assessments and evaluations of client needs.
• Facilitate training sessions for staff and community members.
• Contribute to strategic planning and development of services.
• Liaise with external agencies and stakeholders.
• Monitor service delivery for quality and ethics.
• Analyze service data to identify trends and improvements.
• Handle crisis situations and provide advanced intervention.

Skills

Leadership

Remote work

Analytical thinking

Communication

Mentoring

Program development

Education

Master's degree in Social Work, Psychology, or related field

Tools

Remote work tools

Data analysis tools

Job description

Placements24 is seeking a Senior Social Support Facilitator to lead and mentor a remote team delivering high-quality social care across South Africa. You will oversee complex cases, develop advanced support strategies, and drive service improvements while ensuring ethical standards.

This senior role requires strong leadership, analytics, and excellent communication. Remote work offers significant flexibility and opportunities to influence social impact nationwide.