Remote Senior Community Impact & Support Manager

Placements24; Johannesburg; Hybrid; ZAR 900,000 - 1,300,000; Full time

Benefits offered by this job

Health insurance

Remote work

Flexible hours

Professional development

Retirement plan

Paid time off

Job summary

Placements24 is seeking a Senior Community Support Manager for a fully remote role across South Africa. You will design, implement, and oversee community support initiatives, and build strong relationships with community stakeholders while leading a team of support professionals.

The ideal candidate has a Master’s in Social Work or related field, 7–10 years of progressive experience, and proven ability to work in remote environments, analyze data, report on programs, and ensure ethical and

Qualifications

• Master's degree in Social Work, Community Development, Public Health, or related field.
• 7–10 years of progressive leadership in community development or social services.
• Proven remote or hybrid team leadership experience.
• Experience designing and implementing community-based programs.
• Strong understanding of SA social issues, law, and policy.
• Excellent interpersonal, communication, and negotiation skills.
• Proficiency in data analysis, reporting, and program evaluation.
• Experience with CRM systems for community engagement.

Responsibilities

• Develop and execute strategic plans for community outreach and support programs in alignment with organizational goals.
• Lead, mentor, and manage a diverse team of community support officers, fostering a collaborative and high-performing work environment.
• Oversee day-to-day operations of community support services, ensuring efficient resource allocation.
• Build and maintain relationships with community leaders, government agencies, non-profits, and service users.
• Monitor and evaluate the effectiveness of support programs and generate reports to inform future strategies.
• Identify emerging community needs and develop innovative solutions.
• Ensure compliance with policies, procedures, and ethical standards.
• Manage budgets and report on financial performance for programs.
• Facilitate training sessions for staff and community members.
• Act as liaison between the organization and communities, advocating for service users.

Skills

Interpersonal skills

Communication

Negotiation

Data analysis

Report writing

Program evaluation

CRM experience

Education

Master's degree

Job description

Placements24 is seeking a Senior Community Support Manager for a fully remote role across South Africa. You will design, implement, and oversee community support initiatives, and build strong relationships with community stakeholders while leading a team of support professionals.

The ideal candidate has a Master’s in Social Work or related field, 7–10 years of progressive experience, and proven ability to work in remote environments, analyze data, report on programs, and ensure ethical and