Remote SaaS Implementation Project Manager

Placements24; Mbombela (Nelspruit); Hybrid; ZAR 600,000 - 900,000; Full time

Benefits offered by this job

Remote work

Medical insurance

Retirement plan

Training & certs

Job summary

Placements24 is seeking an experienced Remote Project Manager to lead SaaS implementations for clients across industries. The role is fully remote within South Africa, serving as the primary client contact during implementation to ensure successful adoption and integration of software.

You will drive project plans, timelines, resources, and success criteria, coordinating internal teams and providing user training.

Qualifications

• Proven experience as a Project Manager in SaaS or software implementations.
• Strong client relationship management and delivery within time and budget.
• Excellent communication and interpersonal skills.
• Remote work ability with independent time management.
• Experience with Jira/Trello/Asana or similar tools.

Responsibilities

• Manage full lifecycle of SaaS implementations for assigned clients.
• Serve as main client contact during implementation.
• Develop detailed project plans with scope, timelines, resources and success criteria.
• Coordinate internal resources for onboarding.
• Configure and customize SaaS solutions to meet requirements.
• Conduct user training sessions and provide ongoing support.
• Monitor progress, risks and issues; implement mitigation strategies.
• Ensure client satisfaction and foster long-term relationships.
• Gather client feedback for product development and service improvement.
• Manage project documentation and stakeholder communication.

Skills

Project management

Client relationships

Communication

Education

Bachelor's degree in CS/IT/Business

Tools

Jira

Trello

Asana

Job description

Placements24 is seeking an experienced Remote Project Manager to lead SaaS implementations for clients across industries. The role is fully remote within South Africa, serving as the primary client contact during implementation to ensure successful adoption and integration of software.

You will drive project plans, timelines, resources, and success criteria, coordinating internal teams and providing user training.