Remote SaaS Implementation Lead

Placements24; Mossel Bay; Hybrid; ZAR 720,000 - 1,100,000; Full time

Benefits offered by this job

Competitive salary

Equity options

Health insurance

Paid time off

Professional development

Remote work environment

Home office stipend

Equipment provided

Job summary

Placements24 is seeking a Remote Project Manager to lead SaaS implementations for clients worldwide. You will manage onboarding, requirements, configuration, training and deployment, acting as the primary contact for clients in a fully remote setting.

The role requires a strong SaaS background, excellent communication, and experience delivering complex projects with distributed teams across time zones. Remote flexibility is offered.

Qualifications

• Bachelor's degree in Business Administration, IT, Computer Science or related field.
• At least 5 years of project management experience with SaaS implementations or client-facing technical projects.
• Experience managing multiple remote client projects concurrently.
• Understanding of SaaS architecture, implementation methodologies, and CRM/ERP systems is a plus.
• Excellent client management, communication, and presentation skills.
• Proficiency with project management tools (Asana, Monday.com, Jira) and CRM software.
• Ability to translate complex business requirements into technical solutions.

Responsibilities

• Manage end-to-end SaaS implementation lifecycle, ensuring on-time and on-budget delivery.
• Be primary client contact, building strong relationships and understanding business needs.
• Conduct discovery sessions and requirements workshops with clients.
• Create project plans, timelines and communication strategies for each client.
• Configure and customize SaaS solutions to meet client needs.
• Oversee data migration, integration and UAT processes.
• Develop and deliver user training and documentation for adoption.
• Identify and mitigate project risks and challenges.
• Collaborate with internal teams to ensure a seamless client experience.
• Track progress and provide regular status updates to clients and stakeholders.
• Drive client satisfaction and successful platform adoption post-implementation.

Skills

SaaS implementations

Client-facing

Project management

Asana

Jira

Monday.com

CRM

Education

Bachelor's degree in related field

Tools

CRM software

ERP systems

Job description

Placements24 is seeking a Remote Project Manager to lead SaaS implementations for clients worldwide. You will manage onboarding, requirements, configuration, training and deployment, acting as the primary contact for clients in a fully remote setting.

The role requires a strong SaaS background, excellent communication, and experience delivering complex projects with distributed teams across time zones. Remote flexibility is offered.