Remote Retail Operations Lead - Data-Driven Impact

Placements24; Mbombela (Nelspruit); Hybrid; ZAR 420,000 - 540,000; Full time

Benefits offered by this job

Competitive salary

Health benefits

Remote training

Home office stipend

Virtual team environment

Job summary

Placements24 is seeking a Remote Retail Operations Specialist to optimize nationwide store operations from a fully remote role. You will analyze data, streamline processes, and develop SOPs while coordinating with store teams and other departments. The position emphasizes autonomy, proactive problem-solving, and impact on retail efficiency.

The ideal candidate has 4+ years in retail operations or logistics, strong Excel skills, and a track record of improving processes in a remote setting.

Qualifications

• Proven experience in retail operations, logistics, or related field.
• Minimum 4 years of relevant work experience.
• Strong analytical and problem-solving skills with a data-driven approach.
• Proficiency with MS Office, especially Excel; ability to develop SOPs.
• Excellent organizational and time management abilities.

Responsibilities

• Manage and optimize retail operational processes across locations.
• Analyze data to identify improvements and implement solutions.
• Develop and maintain SOPs and operational documentation.
• Coordinate with store teams and other departments for execution.
• Monitor KPIs related to store operations, inventory, and efficiency.
• Assist in implementing new retail technologies and systems.
• Provide remote guidance to store personnel on operations.
• Contribute to budgeting and cost-saving initiatives.
• Research best practices and propose operational enhancements.
• Prepare reports and presentations on performance and recommendations.

Skills

Retail operations

Data analysis

Problem solving

Organizational skills

Communication

Autonomous work

Education

Bachelor's degree in Business Administration/Operations Management

Tools

MS Excel

Job description

Placements24 is seeking a Remote Retail Operations Specialist to optimize nationwide store operations from a fully remote role. You will analyze data, streamline processes, and develop SOPs while coordinating with store teams and other departments. The position emphasizes autonomy, proactive problem-solving, and impact on retail efficiency.

The ideal candidate has 4+ years in retail operations or logistics, strong Excel skills, and a track record of improving processes in a remote setting.