Remote Regional Delivery Lead (Durban Hub)

Placements24; Durban; Hybrid; ZAR 335,000 - 558,000; Full time

Benefits offered by this job

Fully remote work

Competitive salary

Career development

Job summary

Placements24 is seeking a highly motivated Regional Delivery Supervisor to oversee delivery operations across a designated region, operating remotely from Durban. This role focuses on operational excellence, team performance, and customer satisfaction, leveraging logistics expertise to drive efficiency within the delivery network.

As a remote-based supervisor, you will manage schedules, monitor performance, and coordinate with customer service and other departments to resolve issues.

Qualifications

• Significant experience in a supervisory or management role within the logistics or delivery industry.
• Proven track record of leading a remote team of drivers.
• Strong understanding of delivery operations, route optimization, and fleet management.

Responsibilities

• Supervise and manage a team of delivery drivers, providing guidance, motivation, and performance feedback.
• Develop and implement efficient delivery routes and schedules for the assigned region.
• Monitor driver performance and adherence to delivery timelines and quality standards.
• Ensure all deliveries are completed accurately and on time, meeting customer expectations.
• Conduct regular performance reviews and provide coaching to improve team efficiency.
• Analyze delivery data to identify trends, bottlenecks, and opportunities for improvement.
• Implement and enforce safety protocols and company policies among the delivery team.
• Manage driver schedules, including assignment, time-off requests, and issue resolution.
• Liaise with customer service and other departments to resolve delivery-related issues.
• Utilize remote monitoring tools and communication platforms to maintain team oversight.
• Maintain accurate records related to team performance, deliveries, and expenses.

Skills

Remote team leadership

Logistics operations

Route optimization

Data analysis

Communication skills

Fleet management

Software tools

Tools

Logistics software

Route planning tools

Communication platforms

Job description

Placements24 is seeking a highly motivated Regional Delivery Supervisor to oversee delivery operations across a designated region, operating remotely from Durban. This role focuses on operational excellence, team performance, and customer satisfaction, leveraging logistics expertise to drive efficiency within the delivery network.

As a remote-based supervisor, you will manage schedules, monitor performance, and coordinate with customer service and other departments to resolve issues.