Remote Property Administration Assistant

Affinity International; Johannesburg; Remote; ZAR 240,000 - 320,000; Full time

Job summary

Affinity International is seeking a Property Administration Assistant for a fully remote role to support a UK-based property management team. You will handle tenant referencing, document management, and maintenance queries, working during UK business hours from a quiet home office.

The ideal candidate has strong English, excellent communication, reliable internet, and prior admin or customer service experience within property or remote settings.

Qualifications

• Matric (Grade 12) is required; a Diploma/NQF6 is advantageous.
• Excellent written and spoken English, with a professional telephone manner.
• Solid computer literacy, with cloud/docs management experience.
• Reliable fibre internet and quiet home workspace.
• Ability to work UK business hours (GMT/BST).
• Prior admin/customer service/property experience is ideal.

Responsibilities

• Initiate and follow up on tenant referencing checks in line with procedures.
• Upload, organise, and maintain documents in the client system.
• Send tenancy documents for e-signature and track completion.
• Answer inbound maintenance calls and log queries.
• Liaise with tenants by phone and email on routine matters.
• Provide general admin support to the property management team.

Skills

English proficiency

Communication skills

Attention to detail

Organisational skills

Independent worker

Professionalism

Education

Matric (Grade 12)

National Diploma/NQF Level 6

Tools

CRM systems

DocuSign

Cloud-based document management

Job description

Affinity International is seeking a Property Administration Assistant for a fully remote role to support a UK-based property management team. You will handle tenant referencing, document management, and maintenance queries, working during UK business hours from a quiet home office.

The ideal candidate has strong English, excellent communication, reliable internet, and prior admin or customer service experience within property or remote settings.