Remote Policy Administrator

Placements24; Gauteng; Hybrid; ZAR 250,000 - 420,000; Full time

Benefits offered by this job

Competitive salary

Fully remote

Health benefits

Learning opportunities

Collaborative team culture

Job summary

Placements24 is hiring a Remote Policy Administrator to join our insurance operations team. Based remotely with a connection to Centurion, you will manage policy lifecycles, endorsements, renewals and respond to client inquiries with accuracy.

Ideal candidates have at least 3 years of experience in policy administration, strong knowledge of insurance processes, and excellent data entry skills. This role offers fully remote work, competitive pay, and opportunities for professional development.

Qualifications

• 3+ years of experience in insurance policy administration.
• Solid understanding of insurance terminology and policy structures.
• Exceptional accuracy in data entry and record-keeping.
• Strong organizational and multitasking abilities.

Responsibilities

• Administer and manage insurance policies throughout their lifecycle, including issuance, renewals, and endorsements.
• Enter and maintain policyholder data accurately in core systems.
• Process policy changes, cancellations, and reinstatements promptly.
• Respond to client and broker inquiries regarding policy details, coverage, and billing.
• Collaborate with underwriting and claims to resolve policy issues.
• Ensure compliance with company policies and regulatory requirements.

Skills

Attention to detail

Organizational skills

Time management

MS Office

Policy admin systems

Tools

MS Office Suite

Job description

About the Role

Our client is seeking a detail-oriented and organized Remote Policy Administrator to join their growing insurance operations team, based remotely with a connection to Centurion . This role is essential for the smooth administration of insurance policies, ensuring accuracy in record-keeping, policy issuance, and client support. You will be responsible for managing policy lifecycles, handling endorsements, renewals, and responding to client inquiries efficiently. This is an excellent opportunity for an administrative professional with a strong understanding of insurance processes who thrives in a self-directed, remote work environment.

Key Responsibilities

• Administer and manage insurance policies throughout their lifecycle, including issuance, renewals, and endorsements.
• Accurately enter and maintain policyholder data in the company's core systems.
• Process policy changes, cancellations, and reinstatements in a timely and accurate manner.
• Respond to client and broker inquiries regarding policy details, coverage, and billing.
• Collaborate with underwriting and claims departments to resolve policy-related issues.
• Ensure compliance with all company policies and regulatory requirements.

Requirements

• Minimum of 3 years of experience in insurance policy administration or a related role.
• Solid understanding of insurance terminology, policy structures, and administrative processes.
• Exceptional attention to detail and accuracy in data entry and record-keeping.
• Strong organizational and time management skills, with the ability to manage multiple tasks simultaneously.
• Proficiency in Microsoft Office Suite and experience with policy administration systems.

Benefits

• Competitive annual salary and potential for performance bonuses.
• Fully remote position, allowing for flexible work location.
• Comprehensive health and wellness benefits package.
• Opportunities for continuous learning and professional certifications.
• A supportive and collaborative virtual team culture focused on efficiency.