Remote Operations Director - Global Logistics

Placements24; Mossel Bay; Hybrid; ZAR 4,117,000 - 6,257,000; Full time

Benefits offered by this job

Full remote work flexibility

Home office setup allowance

Annual professional development budget

Stock option program

Job summary

Placements24 is seeking a highly experienced Remote Operations Director to lead global logistics and fulfilment for a fast-paced international e-commerce company. This fully remote role offers the flexibility to work from anywhere while driving strategic initiatives across cross-border networks and customer delivery.

You will manage a dispersed team of operations managers, optimize warehouse and transportation processes, and partner with 3PLs, using data analytics and modern tech to deliver

Qualifications

• Master's degree required.
• 10+ years of global logistics and operations management experience.
• Experience leading large remote international teams.
• Proven track record optimizing complex global supply chains.
• Knowledge of international trade laws and compliance.

Responsibilities

• Develop and execute global logistics and fulfillment strategies to support growth.
• Oversee end-to-end supply chain: inventory, warehousing, transport, last-mile.
• Lead a distributed team of operations professionals across regions.
• Implement best practices to improve efficiency, cost, and quality.
• Drive improvements using data analytics, automation, and tech.
• Manage relationships with 3PLs and key suppliers.
• Ensure compliance with trade regulations, customs, and shipping.
• Develop budgets, forecasting, and financial controls for global logistics.
• Monitor KPIs and interventions to meet targets.
• Collaborate with product, marketing, and customer service for alignment.

Skills

Leadership

Data-driven decision making

Strategic planning

Cross-functional collaboration

Communication

Education

Master's degree in Supply Chain Management, Logistics, Business Administration, or related field

Tools

WMS

TMS

ERP systems

Data analytics tools

Job description

About the Role

Our client, a fast-paced international e-commerce giant, is seeking a highly experienced and visionary Remote Operations Director to lead their global logistics and fulfillment operations. This is a fully remote position, offering the flexibility to work from anywhere while driving critical strategic initiatives. The successful candidate will be responsible for optimizing supply chain networks, enhancing fulfillment efficiency, managing cross-border logistics, and ensuring seamless delivery to customers worldwide. You will lead a geographically dispersed team of operations managers and specialists, leveraging data analytics and cutting-edge technology to achieve operational excellence. This role requires a deep understanding of global logistics, e-commerce fulfillment, and a proven ability to manage complex, large-scale operations remotely. Your strategic input will be vital in shaping our client's international expansion and ensuring customer satisfaction across diverse markets. This position offers a unique opportunity to influence global operations from a remote setting, contributing significantly to our client's success.

Key Responsibilities

• Develop and execute global logistics and fulfillment strategies to support business growth and customer satisfaction.
• Oversee the end-to-end supply chain, including inventory management, warehousing, transportation, and last-mile delivery.
• Lead and mentor a distributed team of operations professionals across various regions.
• Implement and manage best practices in warehouse operations, optimizing for efficiency, cost, and quality.
• Drive continuous improvement initiatives using data analytics, automation, and innovative technologies.
• Manage relationships with third-party logistics providers (3PLs) and key suppliers globally.
• Ensure compliance with international trade regulations, customs, and shipping requirements.
• Develop and manage operational budgets, forecasting, and financial controls for global logistics.
• Monitor key performance indicators (KPIs) and implement strategic interventions to meet targets.
• Collaborate with cross-functional teams including product, marketing, and customer service to ensure alignment and operational support.

Requirements

• Master's degree in Supply Chain Management, Logistics, Business Administration, or a related field.
• 10+ years of progressive experience in global logistics and operations management, with a significant focus on e-commerce fulfillment.
• Demonstrated experience in leading and managing large, remote, and international teams.
• Proven track record of designing and optimizing complex global supply chains.
• Expertise in inventory management, WMS, TMS, and other relevant logistics software.
• Strong analytical and data-driven decision-making skills.
• Excellent understanding of international trade laws, customs, and compliance.
• Exceptional leadership, communication, and stakeholder management abilities.
• Experience in managing significant operational budgets and P&L responsibilities.
• Ability to thrive in a fast-paced, high-growth, and fully remote work environment.

Benefits

• Highly competitive executive-level salary.
• Substantial annual bonus tied to global operational performance.
• Comprehensive global health insurance coverage.
• Generous stock options and long-term incentive plans.
• Full remote work flexibility, allowing you to work from anywhere.
• Allowance for home office setup and ongoing technology support.
• Significant opportunities for professional development and executive leadership training.
• Annual budget for professional conferences and memberships.