Remote Operations Coordinator - Travel Services

Placements24; Gqeberha; Hybrid; ZAR 300,000 - 520,000; Full time

Benefits offered by this job

Competitive salary

Fully remote work arrangement

Health and wellness benefits

Paid vacation and sick leave

Travel industry training

Job summary

Placements24 is seeking a detail-oriented Remote Operations Coordinator to support their growing travel services division. This fully remote role focuses on planning itineraries, coordinating with suppliers, and delivering high-quality travel experiences from your home office.

You will manage flights, accommodation, transfers, and tours, troubleshoot issues, and maintain accurate records in our systems while ensuring exceptional service delivery for clients and internal teams.

Qualifications

• Experience in operations, coordination, or travel planning, preferably remote.
• Exceptional organizational skills and meticulous attention to detail.
• Strong communication and interpersonal abilities, with the capacity to build rapport with suppliers and clients.

Responsibilities

• Coordinate and manage all logistical aspects of travel itineraries, including flights, accommodation, transfers, and tours.
• Liaise with travel suppliers to confirm bookings and resolve discrepancies.
• Provide timely and accurate operational support to clients and internal teams throughout the travel process.
• Troubleshoot and resolve issues or emergencies during travel.
• Maintain detailed records of bookings, client information, and operational activities within the company’s systems.

Skills

Organizational skills

Attention to detail

Communication

Interpersonal skills

Multitasking

Remote work experience

Travel management software

Office productivity tools

Tools

Travel management software

Office productivity tools

Job description

About the Role

Our client is seeking a detail-oriented and proactive Remote Operations Coordinator to support their growing travel services division. This fully remote role involves managing the logistical aspects of travel arrangements, coordinating with suppliers, and ensuring smooth operations for clients. You will be instrumental in planning and executing travel itineraries, troubleshooting issues, and maintaining high standards of service delivery from the comfort of your home office. This is an excellent opportunity for an organized individual with a passion for travel and a knack for efficient coordination to make a significant impact.

Key Responsibilities

• Coordinate and manage all logistical aspects of travel itineraries, including flights, accommodation, transfers, and tours.
• Liaise with travel suppliers (hotels, airlines, tour operators) to confirm bookings and resolve any discrepancies.
• Provide timely and accurate operational support to clients and internal teams throughout the travel process.
• Troubleshoot and resolve any issues or emergencies that may arise during travel.
• Maintain detailed records of bookings, client information, and operational activities within the company's systems.

Requirements

• Previous experience in operations, coordination, or travel planning, ideally in a remote capacity.
• Exceptional organizational skills and meticulous attention to detail.
• Strong communication and interpersonal abilities, with the capacity to build rapport with suppliers and clients.
• Proficiency in travel management software and standard office productivity tools.
• Ability to multitask, prioritize effectively, and work under pressure in a dynamic environment.

Benefits

• Competitive annual salary and performance-based incentives.
• Fully remote work arrangement, providing flexibility and work-life balance.
• Comprehensive health and wellness benefits package.
• Paid vacation and sick leave.
• Opportunities for travel industry training and professional growth.