Remote Tourism Coordinator

Placements24; Mbombela (Nelspruit); Hybrid; ZAR 300,000 - 550,000; Full time

Benefits offered by this job

Remote work incentives

Health & wellness benefits

Flexible hours

Professional development

Job summary

Placements24 is seeking a proactive Remote Tourism Coordinator to manage and enhance virtual travel experiences for clients. You will coordinate virtual tours, assist with booking inquiries, and ensure seamless delivery of digital travel services from a remote setting.

Join a customer-focused team that values digital organization, clear communication, and creative itineraries. You will develop engaging content for virtual experiences and collaborate with remote colleagues to continually improve

Qualifications

• Proven experience in tourism, travel coordination, or a customer service role, preferably with remote experience.
• Excellent communication, organizational, and multitasking skills.
• Proficiency in using online booking systems and communication tools.

Responsibilities

• Coordinate virtual tour bookings and manage client communication throughout the process.
• Assist clients with inquiries regarding virtual travel packages, itineraries, and booking procedures.
• Develop and curate engaging content for virtual travel experiences.
• Ensure timely and accurate delivery of all virtual travel services and support materials.
• Collaborate with remote teams to continuously improve the virtual tourism product offering.

Skills

Customer service

Organization

Communication

Remote experience

Digital platforms

Tools

Online booking systems

CRM tools

Job description

About the Role

Our client, a leading online travel agency, is seeking a proactive and organized Remote Tourism Coordinator to manage and enhance virtual travel experiences for their clients. This role involves coordinating virtual tours, assisting clients with booking inquiries, and ensuring seamless delivery of digital travel services from a remote setting. You will be key in providing exceptional customer support and crafting personalized travel itineraries. This is an excellent opportunity for a travel enthusiast who thrives in a remote work environment and has a knack for digital organization and client relations.

Key Responsibilities

• Coordinate virtual tour bookings and manage client communication throughout the process.
• Assist clients with inquiries regarding virtual travel packages, itineraries, and booking procedures.
• Develop and curate engaging content for virtual travel experiences.
• Ensure timely and accurate delivery of all virtual travel services and support materials.
• Collaborate with remote teams to continuously improve the virtual tourism product offering.

Requirements

• Proven experience in tourism, travel coordination, or a customer service role, preferably with remote experience.
• Strong understanding of digital platforms and virtual event coordination.
• Excellent communication, organizational, and multitasking skills.
• Proficiency in using online booking systems and communication tools.
• A passion for travel and a commitment to providing outstanding virtual client experiences.

Benefits

• Competitive salary with remote work incentives.
• Comprehensive health and wellness benefits.
• Flexible working hours and the ability to work from home.
• Professional development opportunities in the evolving field of virtual tourism.
• Join a forward-thinking company shaping the future of travel.