Remote Network Infrastructure Technician

Placements24; Stellenbosch; Hybrid; ZAR 360,000 - 600,000; Full time

Benefits offered by this job

Salary subject to perf

Fully remote

Health insurance

Home office stipend

Certifications funding

Job summary

Placements24 is seeking a highly skilled Remote Network Infrastructure Technician to support global clients from Stellenbosch. You will monitor networks remotely, diagnose issues, perform configuration updates, and guide on-site teams when needed.

You will work with TCP/IP, routing, switching and firewalls, use remote management tools, document changes, and stay current with security best practices. A CCNA or equivalent certification is desirable; the role offers a fully remote setup and

Qualifications

• Experience as Network Technician/Administrator focused on infrastructure and installation.
• Knowledge of TCP/IP, routing (OSPF/BGP), switching, and firewalls.
• Experience with network monitoring and remote management tools.
• Strong written and verbal communication for remote work.
• CCNA or equivalent certification desirable.

Responsibilities

• Remotely monitor network performance, identify potential issues, and implement proactive solutions.
• Diagnose and resolve network connectivity problems, including routing, switching, and firewall issues.
• Perform configuration changes and updates on network devices via remote access tools.
• Collaborate with on-site technicians and clients to guide them through installation and troubleshooting procedures.
• Maintain accurate documentation of network configurations, changes, and support activities.
• Stay updated on emerging network technologies and security best practices.

Skills

Network monitoring

_TCP/IP

Routing protocols

Switching & firewalls

Remote management

Documentation

Communication

Analytical thinking

Education

CCNA or equivalent experience

Tools

Network monitoring tools

Remote access software

Job description

About the Role

Our client is seeking a highly skilled and self-motivated Remote Network Infrastructure Technician to join their global operations, supporting clients remotely with their network installation and maintenance needs. This role is pivotal in ensuring the stability, security, and performance of complex network infrastructures. You will remotely monitor network health, diagnose connectivity issues, perform configuration updates, and provide technical guidance to on-site teams when necessary. The ideal candidate has extensive experience with network hardware, protocols, and troubleshooting, coupled with excellent communication skills for remote collaboration. This is a fully remote position offering significant autonomy within the Installation & Maintenance domain.

Key Responsibilities

• Remotely monitor network performance, identify potential issues, and implement proactive solutions.
• Diagnose and resolve network connectivity problems, including routing, switching, and firewall issues.
• Perform configuration changes and updates on network devices via remote access tools.
• Collaborate with on-site technicians and clients to guide them through installation and troubleshooting procedures.
• Maintain accurate documentation of network configurations, changes, and support activities.
• Stay updated on emerging network technologies and security best practices.

Requirements

• Proven experience as a Network Technician or Network Administrator, with a focus on infrastructure and installation.
• In-depth knowledge of TCP/IP, routing protocols (e.g., OSPF, BGP), switching, and firewalls.
• Proficiency with network monitoring tools and remote management software.
• Strong analytical and problem-solving skills applicable to complex network environments.
• Excellent written and verbal communication skills for effective remote interaction.
• Relevant certifications such as CCNA or equivalent experience are highly desirable for this Stellenbosch -focused role.

Benefits

• Highly competitive salary with annual performance reviews.
• Fully remote work environment with flexible hours.
• Comprehensive medical, dental, and vision insurance.
• Generous allowance for home office setup and internet connectivity.
• Professional development opportunities, including funding for certifications and training.