Remote National Catering Operations Leader

Placements24; Bloemfontein; Hybrid; ZAR 900,000 - 1,200,000; Full time

Benefits offered by this job

Fully remote work

Home office stipend

Performance-based bonuses

Job summary

Placements24 is seeking a Remote Catering Operations Lead to oversee national accounts from a fully remote setting. You will optimize catering services, manage client relationships, and drive efficiency across regions, including Bloemfontein, Free State.

The role demands extensive experience in large-scale catering operations and strong coordination with sales, procurement, logistics teams. Remote work offers significant flexibility, a competitive base salary with bonuses, home office setup

Qualifications

• Minimum of 9 years in catering operations, logistics, or related field.
• Experience managing remote teams and operations.
• Strong client relationship management and contract oversight.
• Excellent communication and negotiation in virtual settings.

Responsibilities

• Oversee the operational execution of catering services for national accounts, ensuring client satisfaction and service level adherence.
• Develop and implement standardized procedures and best practices for catering partners across locations.
• Manage relationships with national account clients, acting as primary contact for operational matters.
• Monitor catering performance metrics, identify improvements, and implement corrective actions.
• Coordinate with sales, procurement, and logistics to ensure smooth order processing and service delivery.
• Develop and manage budgets for national account operations, ensuring cost-effectiveness and profitability.
• Conduct regular virtual reviews with clients and internal stakeholders to report on performance.

Skills

Remote team leadership

Client relationship management

Data analysis

CRM software

Operations management

Tools

CRM platforms

Data analytics tools

Job description

Placements24 is seeking a Remote Catering Operations Lead to oversee national accounts from a fully remote setting. You will optimize catering services, manage client relationships, and drive efficiency across regions, including Bloemfontein, Free State.

The role demands extensive experience in large-scale catering operations and strong coordination with sales, procurement, logistics teams. Remote work offers significant flexibility, a competitive base salary with bonuses, home office setup