Remote Mental Health Support Specialist

Placements24

Benoni

Hybrid

ZAR 300,000 - 600,000

Full time

10 days ago

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Benefits offered by this job

Competitive salary

Fully remote work

Continuing education opportunities

Supportive remote network

Job summary

Placements24 is seeking a compassionate Mental Health Support Specialist to provide vital remote services to individuals seeking support. You will conduct sessions via secure telehealth tools, offer empathetic listening, and help clients develop coping strategies while navigating care options.

The role emphasizes ethical remote practice, strong boundaries, and proficient use of digital health records. A relevant bachelor's or master's degree with at least 3 years of experience is required, with

Qualifications

Bachelor's or Master's in Psychology, Social Work, or Counselling.
Minimum 3 years of direct mental health support experience.
Strong knowledge of mental health conditions and therapies.
Excellent virtual communication and boundary management.
Experience using telehealth tools and secure messaging.

Responsibilities

Provide remote mental health support through phone, video calls, and secure messaging.
Conduct initial assessments to understand client needs and provide appropriate interventions.
Offer empathetic listening, emotional support, and guidance on coping mechanisms.
Educate clients on mental health conditions, treatment options, and self-care strategies.
Facilitate referrals to external mental health professionals and community resources when necessary.
Maintain confidential and accurate client records using secure digital systems.