Remote Logistics Coordinator: Real-Time Tracking & Dispatch

Placements24; Sandton; Hybrid; ZAR 180,000 - 240,000; Full time

Benefits offered by this job

Remote work

Competitive salary

Professional development

Job summary

Placements24 is seeking a proactive Remote Logistics Support Specialist to manage key support functions for the transportation network in the Sandton area and beyond. You will be the primary point of contact for operational support, tracking shipments, and resolving issues from a remote location.

This role emphasizes real-time tracking, efficient customer inquiries handling, and collaboration with internal teams to ensure seamless service delivery in a fast-paced environment.

Qualifications

• Proven experience in logistics coordination, customer support, or a related field.
• Proficiency with logistics software and tracking systems.
• Excellent problem-solving and communication skills for remote work.
• Strong organizational skills and ability to manage multiple tasks.
• Ability to work independently in a remote setup.
• Familiarity with Gauteng logistics landscape is an advantage.

Responsibilities

• Provide remote operational support for drivers and delivery operations.
• Track shipments in real-time using logistics software and provide updates to stakeholders.
• Respond to and resolve operational issues, logistical challenges, and customer inquiries efficiently.
• Assist in coordinating daily dispatch activities and route planning adjustments.
• Maintain accurate digital records of all logistics activities and communications.
• Liaise with internal teams, clients, and partners to ensure seamless service delivery.

Skills

Logistics coordination

Customer support

Remote work communication

Problem solving

Multitasking

Knowledge of Gauteng logistics

Tools

Logistics management software

Tracking systems

Job description

Placements24 is seeking a proactive Remote Logistics Support Specialist to manage key support functions for the transportation network in the Sandton area and beyond. You will be the primary point of contact for operational support, tracking shipments, and resolving issues from a remote location.

This role emphasizes real-time tracking, efficient customer inquiries handling, and collaboration with internal teams to ensure seamless service delivery in a fast-paced environment.