Remote Learner Success Coach — Freelance Facilitator

MasterStart; South Africa; Remote; ZAR 207,000 - 482,000; Full time

Job summary

MasterStart is seeking a hands-on Learner Success Coach for remote, freelance engagement. You will design, develop and deliver engaging coaching sessions to support learners across online platforms, mentor at-risk learners, and collaborate with experts to enhance learner engagement.

The role requires extensive facilitation experience (in-person and online) and the ability to work independently within defined delivery periods aligned to business needs.

Qualifications

• A Diploma or Degree in Business, Education, HR, Psychology or related field.
• Professional certification in coaching, facilitation, or training preferred.
• Minimum 3 years’ facilitation experience across in-person and online.
• Proven track record of managing learner cohorts and outcomes.
• Strong communication, facilitation and interpersonal skills.
• Self-managed, proactive and able to work independently in freelance engagement.

Responsibilities

• Facilitate engaging coaching sessions to support learner success via virtual environments.
• Develop and deliver training materials, facilitator guides, and resources.
• Provide learner support and mentor at-risk learners.
• Assess learner progress and provide constructive feedback.
• Collaborate with stakeholders to align content with objectives.
• Lead CLS sessions and webinars using online engagement tools.

Skills

Facilitation

Communication

Interpersonal skills

Self-managed

Proactive

Freelance engagement

Education

Diploma or Degree in Business

Diploma or Degree in Education

Diploma or Degree in HR / Psychology

Professional coaching/facilitation certification

Job description

MasterStart is seeking a hands-on Learner Success Coach for remote, freelance engagement. You will design, develop and deliver engaging coaching sessions to support learners across online platforms, mentor at-risk learners, and collaborate with experts to enhance learner engagement.

The role requires extensive facilitation experience (in-person and online) and the ability to work independently within defined delivery periods aligned to business needs.