Remote Learner Experience Lead - Youth Pathways

The Legends Agency; Cape Town; Remote; ZAR 446,000 - 502,000; Full time

Job summary

The Legends Agency is seeking a Learner Experience Lead to drive remote-first, impactful learning journeys for youth, bridging learners with real career paths in employment, freelancing, or entrepreneurship. You will coach, mentor, and coordinate large cohorts while continually refining programmes through data and feedback.

Ideal candidates will have facilitation and coaching experience, a strong grasp of youth development and learner-centered design, and proficiency with learning systems and AI

Qualifications

• Experience in facilitation, coaching, mentorship, or programme coordination.
• Strong understanding of youth development and learner-centered practice.
• Proficient in navigating learning systems and AI tools.
• Able to analyse cohort data and identify friction points to improve learning experiences.

Responsibilities

• Manage large cohorts of learners, tracking progress, engagement, readiness, and data accurately.
• Connect work-ready learners to employment, freelancing, and entrepreneurship opportunities in partnership with placement teams.
• Drive and hold learners accountable for proactively identifying, seeking out, and applying for relevant jobs, gigs, hackathons, and networking events.
• Design, review, and continuously improve Launch Lab programme experiences using cohort data, learner feedback, and instructional design principles.
• Provide destination-specific practical preparation, including interview practice, freelancing bidding guidance, and business growth support.
• Collaborate with cohort LX Coaches to coordinate targeted coaching, interventions, and support.
• Provide leadership and support to junior coaches and interns, modeling high standards of professionalism and accountability.
• Navigate internal learning systems, tools, and platforms while proposing solutions to technical or process blockers.

Skills

Facilitation

Coaching

Mentorship

Programme coordination

Learner-centered design

Data analysis

Relationship building

Remote communication

Tools

LMS

AI tools

Job description

The Legends Agency is seeking a Learner Experience Lead to drive remote-first, impactful learning journeys for youth, bridging learners with real career paths in employment, freelancing, or entrepreneurship. You will coach, mentor, and coordinate large cohorts while continually refining programmes through data and feedback.

Ideal candidates will have facilitation and coaching experience, a strong grasp of youth development and learner-centered design, and proficiency with learning systems and AI