Online Learning Facilitator

Placements24; East London; Hybrid; ZAR 300,000 - 420,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Professional Development

Remote-friendly

Job summary

Placements24 seeks an Online Learning Facilitator to guide students through online courses, provide academic support, and foster a positive virtual learning environment. You will engage learners and help resolve course-related issues remotely.

The ideal candidate has a bachelor's degree in Education or related field, experience with online education, and excellent communication. You will work independently from anywhere and collaborate with instructors to ensure engaging courses.

Qualifications

• Bachelor's degree in Education/Communications or related field.
• Experience in online education or student support.
• Strong understanding of online learning platforms and technologies.
• Excellent communication and problem-solving skills.
• Ability to work independently in a remote environment.

Responsibilities

• Facilitate online learning experiences via forums, live sessions, and direct communication.
• Provide timely academic support and guidance on content and assignments.
• Monitor student progress and reach out to those at risk.
• Assist learners with navigating the learning platform and basic tech issues.
• Foster a collaborative online community.
• Provide feedback to instructors on course content and delivery.

Skills

Online teaching experience

Excellent communication

Student support

Remote work self-management

Education

Bachelor's degree in Education or related field

Tools

LMS platforms

Job description

About the Role

Our client is seeking a dynamic and supportive Online Learning Facilitator to foster a positive and productive learning environment for their students. This is a fully remote position, offering the flexibility to work from anywhere while engaging with learners across various programs. You will guide students through their online courses, provide academic support, encourage participation, and help resolve technical or course-related queries. The ideal candidate is an excellent communicator, patient, and skilled at motivating learners to succeed in a virtual setting, contributing to a high level of student engagement and retention for all online offerings, ensuring a seamless and supportive educational journey.

Key Responsibilities

• Facilitate online learning experiences by engaging with students in discussion forums, live sessions, and through direct communication.
• Provide timely academic support and guidance to students, answering questions about course content and assignments.
• Monitor student progress and engagement levels, proactively reaching out to those who may be struggling.
• Assist students with navigating the learning platform and resolving basic technical issues.
• Foster a collaborative and supportive online community among learners.
• Provide feedback to instructors and instructional designers on course content and delivery based on student interactions.

Requirements

• Bachelor's degree in Education, Communications, or a related field.
• Previous experience in online education, student support, or a facilitation role.
• Strong understanding of online learning platforms and technologies.
• Excellent communication, interpersonal, and problem-solving skills.
• Ability to work independently and manage time effectively in a remote environment.

Benefits

• Competitive annual salary and performance incentives.
• Comprehensive health, dental, and vision insurance.
• Generous paid time off and holiday schedule.
• Opportunities for professional development and training in online education.
• Flexible work-from-home arrangement with a supportive team culture.